• Resolved molaivan

    (@molaivan)


    I’m not able to save anything from my web stories in wordpress…

    it is as if the plugin is not authorized to save anything on the server.

    Does not save drafts, does not upload images…

    Does anyone know what can it be?

    [Moderator note: Please, No bumping].

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Luckyna San

    (@luckynasan)

    @molaivan Hello there, thank you for your topic. There could be some interference from a plugin, theme, or even from the server side. To find out what could be causing this issue, could you please share a few additional details?

    1. Who is your hosting provider?

    2. Can you check does the same occur if you temporarily deactivate security or any other hosting firewalls?

    3. Do you have access to the PHP error/ WP DEBUG logs?
    Temporarily setting define( ‘WP_DEBUG’, true ); and define( ‘WP_DEBUG_DISPLAY’, true ); in your wp-config.php file should show you an additional error message that can help us track down the issue.

    4. Could you provide your Site Health information? You can share privately if you prefer.

    5. Could you please check for any browser console errors? If possible, could you share a screenshot or screen recording of the issue? You can use services like JumpShare or Recordit to share.

    6. Do your stories save in a different browser in incognito mode?

    Plugin Support Luckyna San

    (@luckynasan)

    @molaivan We are going to mark your topic as resolved as we haven’t received a response. Please feel free to open a new support topic if you continue to experience any issues. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘GWS is not authorized to save anything in wordpress’ is closed to new replies.