Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WP All Import

    (@wpallimport)

    Hi @joehann,

    But all I get are empty columns when I am exporting my data. My excel-sheet looks empty and this is how the file looks in an editor ( https://i.imgur.com/sd1BXJ7.png ). Any idea what I might be doing wrong?

    That’s very strange, and I’d really need to see the issue in action to figure out why it’s not exporting any data. Please replicate this on a sandbox site at https://www.wpallimport.com/debug/, then send us the sandbox site URL and a brief description of the issue via https://www.wpallimport.com/support/.

    Thread Starter Joehann

    (@joehann)

    Hi there!

    Well, my site has about 40 active plugins running. Wouldn’t it be easier if I just duplicated my site and gave you the admin login to this duplicate site?

    Apart from that I can now export title and id. I am not sure why, but maybe it results from setting the php-version running on my site on 7.4 (before: 8.0). The other columns are still empty…

    I also tried to import some data in order to check whether importing is possible. I did everything the way it was described here ( https://gist.github.com/trey8611/b2d92961da869b632fda0dfe17a1c7b8 ), but I still couldn’t update the data I was aiming for.

    I also deactivated all plugins except All Export and ALL Import, but this had no effect as well.

    Plugin Author WP All Import

    (@wpallimport)

    Hi @joehann,

    Well, my site has about 40 active plugins running. Wouldn’t it be easier if I just duplicated my site and gave you the admin login to this duplicate site?

    That works fine too, but you’ll need to send us the details here: https://www.wpallimport.com/support/.

Viewing 3 replies - 1 through 3 (of 3 total)
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