woocommerce analytics shows wrong data

  • Resolved jjavier99

    (@jjavier99)


    2 years, 8 months ago

    woocommerce analytics shows wrong data.

    I have made a migration from one woocomerce to another. Now when I generate the analyses, they don't match up with each other.

On the new website I see more orders and with the VAT included in the total of each order.

I have tried to delete all the statistics and generate again, but nothing.

    The page I need help with: [log in to see the link]

Viewing 14 replies - 1 through 14 (of 14 total)

  • Hi @jjavier99

    I understand that WooCommerce analytics is showing incorrect analytics after migration.

    Please go to WooCommerce → Status → Tools → Clear analytics cache.

    Once cleared, re-import the data from the bottom of the page at Analytics → Settings

    If it still doesn’t work, check under WooCommerce > Status → Scheduled Actions to see if any stuck processes are preventing the updated information from being imported.

    Let us know how it goes for you!

    Thread Starter jjavier99

    (@jjavier99)

    Hello, thanks for your answer, I have already carried out this operation several times and it does not solve me.

    I have noticed that the VAT is also not being calculated correctly in the analysis of the imported data.

    I have woocomerce configured the same as the old one… same rates, everything the same.

    Thread Starter jjavier99

    (@jjavier99)

    in fact if I go to woocommerce -> reports, the orders match me, gross sales match me, but the net ones don’t

    @jjavier99

    Can you try the steps provided here to see if it works?

    I look forward to hearing from you.

    We haven’t heard back from you in a while, so I’m marking this thread closed – we’ll be here if and/or when you are ready to continue.

    Thread Starter jjavier99

    (@jjavier99)

    Hello, after continuing to search on my own, I still do not know how to solve the problem. It shows me more orders in analysis than in orders. Yesterday I tried to download the orders made in a month from analysis and the wordpress was put in a critical state. These are the details of the error.

    Se ha producido un error del tipo E_ERROR en la línea 202 del archivo /home/beautyandshop/www/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/API/Reports/Controller.php. Mensaje de error: Uncaught Error: Call to a member function get_id() on bool in /home/beautyandshop/www/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/API/Reports/Controller.php:202
Stack trace:
#0 /home/beautyandshop/www/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/API/Reports/Orders/Controller.php(86): Automattic\WooCommerce\Admin\API\Reports\Controller->get_order_number(389486)
#1 /home/beautyandshop/www/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/ReportCSVExporter.php(259): Automattic\WooCommerce\Admin\API\Reports\Orders\Controller->get_items(Object(WP_REST_Request))
#2 /home/beautyandshop/www/wp-content/plugins/woocommerce/includes/export/abstract-wc-csv-batch-exporter.php(117): Automattic\WooCommerce\Admin\ReportCSVExporter->prepare_data_to_export()
#3 /home/beautyandshop/www/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/ReportExporter.php(123): WC_CSV_Batch_Exporter->generate_file()
#4 [internal function]: Automattic\WooCommerce\Admin\ReportExporter::expo

    Hi @jjavier99!

    Thank you for sending the error log.

    It seems that the issue could be related to the WooCommerce Admin plugin. Could you please try deactivating it and see if the issue persists?

    If it continues, kindly provide us your System Status to know more about your setup further and check into it; you can find it via WooCommerce > Status. Select ‘Get system report’ and then ‘Copy for support’. Once you do this, you can paste your response here.

    Thanks!

    Thread Starter jjavier99

    (@jjavier99)

    Hello, good morning, I can not fix the error. I think woocommerce-admin is taking wrong orders, from when the import failed. The strange thing is that in orders everything appears fine.

    I attach the system report:

    
### WordPress Environment ###

WordPress address (URL): https://beautyandshop.es
Site address (URL): https://beautyandshop.es
WC Version: 6.4.1
REST API Version: ? 6.4.1
WC Blocks Version: ? 7.2.2
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.3.2
Log Directory Writable: ?
WP Version: 5.9.3
WP Multisite: –
WP Memory Limit: 300 MB
WP Debug Mode: –
WP Cron: ?
Language: es_ES
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.28
PHP Post Max Size: 100 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.52.1
OpenSSL/1.0.2u

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.1.48-MariaDB-0+deb9u2
Max Upload Size: 100 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.4.1
WC Database Prefix: wp_
Tama?o total de la base de datos: 677.58MB
Tama?o de los datos de la base de datos: 416.80MB
Tama?o del índice de la base de datos: 260.78MB
wp_woocommerce_sessions: Datos: 23.02MB + índice: 2.02MB + Motor InnoDB
wp_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_downloadable_product_permissions: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_woocommerce_order_items: Datos: 13.52MB + índice: 4.52MB + Motor InnoDB
wp_woocommerce_order_itemmeta: Datos: 97.64MB + índice: 73.19MB + Motor InnoDB
wp_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_woocommerce_shipping_zone_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_shipping_zone_methods: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_woocommerce_payment_tokens: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_payment_tokenmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_log: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_actions: Datos: 12.02MB + índice: 14.31MB + Motor InnoDB
wp_actionscheduler_claims: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_groups: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_logs: Datos: 25.56MB + índice: 15.03MB + Motor InnoDB
wp_alm: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_cex_customer_codes: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_cex_customer_options: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_cex_envios_bultos: Datos: 0.06MB + índice: 0.00MB + Motor InnoDB
wp_cex_history: Datos: 1.52MB + índice: 0.00MB + Motor InnoDB
wp_cex_migrations: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_cex_officedeliverycorreo: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_cex_savedmodeships: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_cex_savedsenders: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_cex_savedships: Datos: 0.33MB + índice: 0.02MB + Motor InnoDB
wp_cli_cookie_scan: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_cli_cookie_scan_categories: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_cli_cookie_scan_cookies: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_cli_cookie_scan_url: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_cli_scripts: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_commentmeta: Datos: 1.52MB + índice: 0.72MB + Motor InnoDB
wp_comments: Datos: 16.55MB + índice: 11.09MB + Motor InnoDB
wp_ee_products_sync_list: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_ee_product_sync_call: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_ee_product_sync_data: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_email_log: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_e_events: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_e_submissions: Datos: 0.02MB + índice: 0.27MB + Motor InnoDB
wp_e_submissions_actions_log: Datos: 0.02MB + índice: 0.11MB + Motor InnoDB
wp_e_submissions_values: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_gla_budget_recommendations: Datos: 0.22MB + índice: 0.11MB + Motor InnoDB
wp_gla_merchant_issues: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_gla_shipping_rates: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_gla_shipping_times: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_links: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_mailchimp_carts: Datos: 3.02MB + índice: 0.00MB + Motor InnoDB
wp_mailchimp_jobs: Datos: 2.02MB + índice: 0.00MB + Motor InnoDB
wp_options: Datos: 6.06MB + índice: 2.17MB + Motor InnoDB
wp_postmeta: Datos: 116.66MB + índice: 87.23MB + Motor InnoDB
wp_posts: Datos: 9.52MB + índice: 6.02MB + Motor InnoDB
wp_prflxtrflds_fields_meta: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_sc_delivery_methods: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_sc_delivery_zones: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_termmeta: Datos: 0.05MB + índice: 0.03MB + Motor InnoDB
wp_terms: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_term_relationships: Datos: 0.39MB + índice: 0.22MB + Motor InnoDB
wp_term_taxonomy: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_usermeta: Datos: 15.52MB + índice: 8.03MB + Motor InnoDB
wp_users: Datos: 1.52MB + índice: 0.47MB + Motor InnoDB
wp_wacv_abandoned_cart_record: Datos: 13.02MB + índice: 0.00MB + Motor InnoDB
wp_wacv_cart_log: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wacv_email_history: Datos: 0.22MB + índice: 0.00MB + Motor InnoDB
wp_wacv_guest_info_record: Datos: 0.06MB + índice: 0.00MB + Motor InnoDB
wp_wc_admin_notes: Datos: 0.05MB + índice: 0.00MB + Motor InnoDB
wp_wc_admin_note_actions: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_category_lookup: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wc_customer_lookup: Datos: 1.52MB + índice: 0.69MB + Motor InnoDB
wp_wc_download_log: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_order_bundle_lookup: Datos: 1.50MB + índice: 1.02MB + Motor InnoDB
wp_wc_order_coupon_lookup: Datos: 0.22MB + índice: 0.22MB + Motor InnoDB
wp_wc_order_product_lookup: Datos: 18.05MB + índice: 16.09MB + Motor InnoDB
wp_wc_order_stats: Datos: 3.02MB + índice: 2.47MB + Motor InnoDB
wp_wc_order_tax_lookup: Datos: 2.02MB + índice: 0.78MB + Motor InnoDB
wp_wc_points_rewards_user_points: Datos: 0.08MB + índice: 0.09MB + Motor InnoDB
wp_wc_points_rewards_user_points_log: Datos: 0.14MB + índice: 0.16MB + Motor InnoDB
wp_wc_product_attributes_lookup: Datos: 0.06MB + índice: 0.09MB + Motor InnoDB
wp_wc_product_meta_lookup: Datos: 1.52MB + índice: 1.58MB + Motor InnoDB
wp_wc_rate_limits: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_reserved_stock: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wc_tax_rate_classes: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_webhooks: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wfblockediplog: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wfblocks7: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_wfconfig: Datos: 0.47MB + índice: 0.00MB + Motor InnoDB
wp_wfcrawlers: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wffilechanges: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wffilemods: Datos: 8.52MB + índice: 0.00MB + Motor InnoDB
wp_wfhits: Datos: 1.19MB + índice: 0.23MB + Motor InnoDB
wp_wfhoover: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wfissues: Datos: 0.06MB + índice: 0.06MB + Motor InnoDB
wp_wfknownfilelist: Datos: 3.52MB + índice: 0.00MB + Motor InnoDB
wp_wflivetraffichuman: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wflocs: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wflogins: Datos: 0.52MB + índice: 0.16MB + Motor InnoDB
wp_wfls_2fa_secrets: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wfls_settings: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wfnotifications: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wfpendingissues: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_wfreversecache: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wfsnipcache: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_wfstatus: Datos: 0.14MB + índice: 0.09MB + Motor InnoDB
wp_wftrafficrates: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_woocommerce_bundled_itemmeta: Datos: 0.41MB + índice: 0.38MB + Motor InnoDB
wp_woocommerce_bundled_items: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_exported_csv_items: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wpr_rucss_resources: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_wpr_rucss_used_css: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_wt_iew_action_history: Datos: 1.52MB + índice: 0.00MB + Motor InnoDB
wp_wt_iew_cron: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wt_iew_ftp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wt_iew_mapping_template: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_yith_wcwl: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_yith_wcwl_lists: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_yoast_indexable: Datos: 8.52MB + índice: 9.06MB + Motor InnoDB
wp_yoast_indexable_hierarchy: Datos: 0.36MB + índice: 0.56MB + Motor InnoDB
wp_yoast_migrations: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_yoast_primary_term: Datos: 0.06MB + índice: 0.03MB + Motor InnoDB
wp_yoast_prominent_words: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_yoast_seo_links: Datos: 0.27MB + índice: 0.16MB + Motor InnoDB
wp_ywrr_email_blocklist: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_ywrr_email_schedule: Datos: 1.52MB + índice: 0.00MB + Motor InnoDB

### Post Type Counts ###

afreg_fields: 1
attachment: 1445
cookielawinfo: 6
custom_css: 1
custom_order_status: 1
cwginstocknotifier: 183
def_reg_fields: 10
elementor_library: 17
elementor-hf: 2
jet-woo-builder: 5
nav_menu_item: 44
page: 28
post: 17
product: 935
product_variation: 4182
shop_coupon: 24
shop_order: 15716
shop_order_refund: 1044
stores: 95
viwec_template: 12
wacv_email_template: 3
wlwl_email: 1
wp_global_styles: 1
wpt_product_table: 1
ywcm_message: 2
ywdpd_discount: 16

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (54) ###

weLaunch Framework: por weLaunch.io – 1.0.12
Admin Menu Editor: por Janis Elsts – 1.10.1
Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: por codewoogeek – 2.7
Caddy - Smart Side Cart for WooCommerce: por Tribe Interactive – 1.8.2
Change wp-admin login: por Nuno Morais Sarmento – 1.0.6
GDPR Cookie Consent: por WebToffee – 2.1.1
Correos Express Plugin: por Correos Express – 2.6.0
Custom Order Status for WooCommerce: por Tyche Softwares – 2.0.3
Google Tag Manager for WordPress: por Thomas Geiger – 1.15
Elementor Pro: por Elementor.com – 3.6.5
Elementor: por Elementor.com – 3.6.4
Email Template Customizer for WooCommerce: por VillaTheme – 1.1.8
Head & Footer Code: por Aleksandar Urosevic – 1.2.4
Elementor Header & Footer Builder: por Brainstorm Force
Nikhil Chavan – 1.6.10

Social Feed Gallery: por QuadLayers – 3.3.6
JetWooBuilder For Elementor: por Crocoblock – 1.12.1
Jetpack: por Automattic – 10.8
WooCommerce Load More Products: por BeRocket – 1.1.9.4
Mailchimp for WooCommerce: por Mailchimp – 2.6.2
Premium Addons for Elementor: por Leap13 – 4.9.9
Premmerce User Roles: por Premmerce – 1.0.11
Really Simple SSL: por Really Simple Plugins – 5.3.1
Sendcloud | Plataforma de gestión de envíos: por Sendcloud B.V. – 2.2.3
Campos de registro de usuario personalizados para WooCommerce: por Addify – 1.7.6
Password Strength Settings for WooCommerce: por Daniel Santoro – 3.0.0
WebP Express: por Bj?rn Rosell – 0.25.0
Premmerce Permalink Manager for WooCommerce: por premmerce – 2.3.5
Product Feed PRO for WooCommerce: por AdTribes.io – 11.5.3
WooCommerce Redsys Gateway Light: por José Conti – 3.0.6
Payment Plugins for Stripe WooCommerce: por Payment Plugins
[email protected] – 3.3.19

WooCommerce Abandoned Cart Recovery Premium: por VillaTheme – 1.0.5.6
WooCommerce Extended Coupon Features FREE: por Soft79 – 3.2.8
Checkout Fields Manager for WooCommerce: por QuadLayers – 5.5.5
WooCommerce Coupon Links: por Cedaro – 2.2.0
WooCommerce Customers Manager: por Lagudi Domenico – 24.1
WooCommerce Customizer: por SkyVerge – 2.7.6
Pay for Payment for WooCommerce: por Karolína Vysko?ilová – 2.1.5
WooCommerce PayPal Payments: por WooCommerce – 1.7.1
Puntos y recompensas de WooCommerce: por WooCommerce – 1.7.3
WooCommerce Product Bundles: por WooCommerce – 6.13.0
Checkout con SeQura: por SeQura Engineering – 1.1.4
WooCommerce: por Automattic – 6.4.1
Wordfence Security: por Wordfence – 7.5.9
Yoast SEO Premium: por El equipo Yoast – 18.0
Yoast SEO: por Equipo Yoast – 18.6
Localizador de tiendas de WordPress: por weLaunch – 2.1.1
King of app embed plugin: por King of app – 2.1
WP Rocket: por WP Media – 3.10.9
YITH WooCommerce Cart Messages Premium: por YITH – 1.7.3
YITH WooCommerce Dynamic Pricing and Discounts Premium: por YITH – 2.1.9
YITH WooCommerce Gift Cards Premium: por YITH – 3.3.4
YITH WooCommerce Recently Viewed Products Premium: por YITH – 2.0.2
YITH WooCommerce Review Reminder Premium: por YITH – 1.8.1
YITH WooCommerce Wishlist Premium: por YITH – 3.4.0

### Inactive Plugins (2) ###

Scratch & win giveaways: por Appsmav – 2.5.9
Woocommerce Lucky Wheel Premium: por VillaTheme – 1.0.8.1

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: ?
Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: bundle (bundle)
external (external)
gift-card (gift-card)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Base de la tienda: #10 - /tienda/
Carrito: ? La página no contiene el shortcode [woocommerce_cart] o el bloque woocommerce/cart.
Finalizar compra: #12 - /finalizar-compra/
Mi cuenta: #13 - /mi-cuenta/
Términos y condiciones: #8778 - /condiciones-generales/

### Theme ###

Name: Hello Elementor
Version: 2.5.0
Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
Child Theme: ? – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo

WooCommerce Support: ?

### Templates ###

Overrides: La  version - de /home/beautyandshop/www/wp-content/plugins/jet-woo-builder/templates/woocommerce/checkout/form-checkout.php está obsoleta. La versión del núcleo es la 3.5.0
Outdated Templates: ?
					
					
						Aprende cómo actualizar

### Product Bundles ###

Database Version: 6.13.0
Loopback Test: ?
Template Overrides: –

### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: ES
WooCommerce currency supported: ?
PayPal card processing available in country: ?
Pay Later messaging available in country: ?
Webhook status: –
Vault enabled: ?
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: –

### Action Scheduler ###

Cancelada: 31
Oldest: 2022-03-25 12:21:13 +0100
Newest: 2022-04-24 15:53:29 +0200

Completo: 34.160
Oldest: 2022-04-21 08:41:01 +0200
Newest: 2022-04-25 08:11:13 +0200

Pendiente: 1
Oldest: 2022-04-25 08:15:49 +0200
Newest: 2022-04-25 08:15:49 +0200

### Status report information ###

Generated at: 2022-04-25 08:13:30 +02:00

    Hi @jjavier99

    Thanks for the update.

    Outdated Templates: ?

    It seems that you have templates overriden by JetWooBuilder For Elementor: por Crocoblock – 1.12.1 . Please refer to our documentation on how to update outdated templates: https://woocommerce.com/document/fix-outdated-templates-woocommerce/

    Carrito: ? La página no contiene el shortcode

    Also, the cart page does not have the required shortcode. To install the page properly, please go to WooCommerce > Status > Tools and use the page installer tool. You may find this document helpful: https://woocommerce.com/document/woocommerce-pages/#install-pages-again

    Do let us know if the issues persists even after correcting these.

    Thread Starter jjavier99

    (@jjavier99)

    Thanks for the answer, but it has nothing to do with it, before I had the default cart set with the shortcode and the plugin was updated. And it kept failing. I’m pretty sure there must be orphan requests causing problems, but I don’t know how to identify and remove them.

    Hi @jjavier99

    As you are using Yoast, this article should have a fix for your problem: https://yoast.com/yoast-seo-5-6/

    WooCommerce gives us a tool to delete orphans at:
    Dashboard > WooCommerce > Status > Tools > “Delete Orphaned Variations”

    This was about variations, though.

    Also, this tutorial has discussed ways to identify orphaned content: https://infobunny.com/how-to-find-orphaned-content-quickly/

    I hope this helps!

    Thread Starter jjavier99

    (@jjavier99)

    I think I have not explained myself well, I mean that I think there are orders in the wp-posts table that are wrong or something, and it makes woocommerce admin detect more orders than there really are. And if I try to see those orders from the woocommerce admin itself, it gives me an error. Thank you

    Plugin Support Paulo P – a11n

    (@paulostp)

    Hello,

    Thanks for writing back!

    Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum topic, so that we can keep track of what’s already been done. We will be able to help you further there.

    As further assistance is to be offered via a ticket, I’ll go ahead and mark this thread closed.

    Feel free to create a new topic if you have other questions.

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