• Resolved callawayarms

    (@callawayarms)


    HTTP Error 500

    I continue to get this error… I can only assume this is an issue between my versions or an incompatibility with another plugin.

    WordPress: 5.9.2
    WooCommerce: 6.2.0
    WooCommerce Shipping and Tax: 1.25.23

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter callawayarms

    (@callawayarms)

    To add: I only get the Http Error 500 when I select “Sales by State” on the Reports page.

    Plugin Author mystyleplatform

    (@mystyleplatform)

    Hello,

    500 is an internal server error.

    You most likely have a plugin conflict. We’ve tested this with the current WordPress / WooCommerce and a slew of standard plugins and it’s working OK.

    If possible, I’d suggest deactivating most of your plugins that you don’t absolutely need, and then try again. If that’s not an option, clone your site to a dev/staging site, and do it there privately.

    If disabling extra plugins doesn’t work, try changing theme to something standard like one of the main WP themes like Twenty-Twenty-Two, or DIVI (we use this alot), and see if that clears it up.

    Lastly, make sure you’re on a normal / current version of PHP, like 7.x

Viewing 2 replies - 1 through 2 (of 2 total)
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