• Resolved siteanantes

    (@siteanantes)


    Hello,
    I have a problem with Complianz.
    On chapter 7.1 Gérez vos réglages de consentement from the Politique de cookies
    The followings 2 words are appearing
    [object Object]
    How can I solve this problem ?
    Thank you in advance for your answer.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor jarnovos

    (@jarnovos)

    Hi @siteanantes,

    I see an “401 Unauthorized” error in the console when visiting your Cookie Policy page, which is the reason why this happens. This issue occurs when an additional authentication step has been enabled on the WordPress REST API.

    Could you try disabling that additional authentication step? That should cause the “Manage Consent” section on your document to re-appear.

    Just let me know if you require any assistance with this.
    Kind regards,
    Jarno

    • This reply was modified 2 years, 8 months ago by jarnovos. Reason: image
    Thread Starter siteanantes

    (@siteanantes)

    Dear Jarno,

    Yes, it would be nice if you could help me on this point because I don’t know what is this additional authentification step ? And I don’t knwow where it comes from ?

    Thank you very much in advance.

    Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    You probably have a security tool or other plugin that blocks the REST API. If you allow REST API requests the problem will be resolved.

    Thread Starter siteanantes

    (@siteanantes)

    Dear Rogier,

    Thank you for your quick answer that was very helpful.

    Yes,you were right and the problem is resolved now.

    Thank you again.

    Best regards from France

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘[object Object] in Complianz chapter 7.1 Gérez vos réglages de consentement’ is closed to new replies.