Not Working on Page and Product

  • Resolved metalmate

    (@metalmate)


    2 years, 11 months ago

    Hello, the plugin works only on a post. A selected page (correct ID), or Product category – not restricting. Even logged out users can see.

    Please advise.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mark l chaves

    (@mlchaves)

    Hey @metalmate,

    Thanks so much for posting.

    We haven’t been able to reproduce the issues you’re seeing. This could mean there is something specific to your site that’s interfering or maybe your restriction settings aren’t right.

    Can you submit a ticket via our contact form?

    https://code-atlantic.com/contact-us/

    That way we can get more details from you and take a closer look.

    Cheers!

    Thread Starter metalmate

    (@metalmate)

    Hello @mlchaves ,

    Many thanks for your quick reply.

    I submitted a ticket. Looking forward to resolve this issue and posting here when it’s done.

    Cheers!

    Plugin Support mark l chaves

    (@mlchaves)

    hey @metalmate,

    We got your ticket and replied 3 days ago. We just sent you another follow-up.

    We’re going to close this thread here since we’re waiting for your reply on our help desk system.

    Thanks so much ??

Viewing 3 replies - 1 through 3 (of 3 total)
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