Issues with tax since last update

  • Since update 6.0.8 bundles aren’t allowed to order by customers. We’ve got an tax error. How to solve this?

    [2022-03-18T07:01:58+0000] Error executing API call (422: Unprocessable Entity): Order line 1 is invalid. VAT amount is off. Expected VAT amount to be €0.00 (-€2.96 × (0.00% / 100.00%)), got -€0.51. Documentation: https://docs.mollie.com/overview/handling-errors. Request body: {“status”:422,”title”:”Unprocessable Entity”,”detail”:”Order line 1 is invalid. VAT amount is off. Expected VAT amount to be \u20ac0.00 (-\u20ac2.96 \u00d7 (0.00% / 100.00%)), got -\u20ac0.51″,”field”:”lines.1.vatAmount”,”_links”:{“documentation”:{“href”:”https://docs.mollie.com/overview/handling-errors”,”type”:”text/html”}}}. Field: lines.1.vatAmount

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  • Plugin Support Janilyn T

    (@janilyn409)

    Hi @marcuskaptein ,

    In the latest version of our plugin, we have provided fixes to some issues regarding the Add to Cart button.

    May I ask how you set up the tax for bundle on your site? If you would like to include the different tax rates of sub-products in the total of the bundle, please use the Auto-calculated price.

    Please refer to this guide for more instructions: https://doc.wpclever.net/woosb/tax-rate/.

    I have checked the tax calculation on our test site with only our WPCstore, WooCommerce and our plugin. Everything is working just fine.

    If you are using an external plugin to manage the tax calculation on your site, I am afraid this is a conflict with third-party elements. We can offer a free customization service for Premium users of our plugin.

    Best regards.

    i followed your reference but the problem still persist: i was using that configuration from the last version of the plugin, but the problem born with the last one. The problem is present only when an user buy a bundle (a product created with your plugin).

    “UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. https://developer.paypal.com/docs/api/orders/v2/#error-CANNOT_BE_NEGATIVE”

    the screenshot error here https://ibb.co/VMSJ3kR

    Plugin Support Janilyn T

    (@janilyn409)

    Hi @antonios31 ,

    I have checked our system and find some reports about this error. It was due to the fact that the mentioned plugin does not accept negative prices, while our plugin use negative prices to give discounts on bundles. This is essentially a technical conflict.

    We offer free customization service for Premium users, so if you need help with external plugin conflicts, kindly contact our developer at our Support Forum wpc.ticksy.com.

    Best regards.

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