Error when saving product or reupdating it

  • Resolved mavericklp28

    (@mavericklp28)


    2 years, 8 months ago

    Hey,

    I had a lot of issues with the plugin sync, as most users said here, I use the code snippet to delete and re-sync the products nothing worked so I deleted the catalogue and created a new one.

    Now if I go to product and just press update or edit it and press update, I see this warning (not all products, some of them)
    https://snipboard.io/zOHrpe.jpg

    I have to click on Reset Facebook metadata to get rid of this notice, any suggestion in what should I so to fix this?

Viewing 4 replies - 1 through 4 (of 4 total)
  • con

    (@conschneider)

    Engineer

    Hi @mavericklp28,

    Thanks for the screenshot.

    I have to click on Reset Facebook metadata to get rid of this notice,

    Does this get rid of it for good?
    If not I suggest to recreate the product from scratch (don’t copy it). The message indicates a database problem or remnant data and I think creating a new set of data would be best here.

    Kind regards,

    Thread Starter mavericklp28

    (@mavericklp28)

    Yes, it gets rid forever if I reset metadata

    If not I suggest to recreate the product from scratch (don’t copy it)

    I didn’t

    a new set of data would be best here.

    How?

    con

    (@conschneider)

    Engineer

    Hi again,

    I didn’t

    ?.

    How?

    I was referring to the process of creating the product anew and then syncing it over as a new instance.
    Should have made that clearer, my bad.

    Kind regards,

    Thread Starter mavericklp28

    (@mavericklp28)

    Why this plugin has so many issues??? a lot of bugs and products that stop syncing and others that duplicate!

Viewing 4 replies - 1 through 4 (of 4 total)
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