Cant delete tracking number

  • Resolved orestiszouras

    (@orestiszouras)


    2 years, 11 months ago

    Hi I have a problem with the plugin.
    I have been using it for quite a while now without problems.
    The past weeks I have noticed that AST does not work properly in at least two ways.

    1)When I add the tracking number and the “Mark as Completed” box is checked, I click on the Add Tracking number button and the loading wheel just keeps spinning wihtout refreshing the page and changing the status. After I manually refresh the page the order shows as Shipped.
    2)When I try to delete a tracking number the same thing happens, the loading wheel keeps spinning, i manually refresh the page but the tracking number is still there.

    Any thoughts?

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  • Plugin Author Zorem

    (@zorem)

    Hi @orestiszouras
    We couldn’t replicate this issue in our development store. Maybe you have a conflict with another plugin. Try to deactivate all other plugins except AST and WooCommerce and check again. If this solves the issue activate plugins one by one and check which plugin causes the conflict.
    Thanks

Viewing 1 replies (of 1 total)
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