The plugin cause my Billing form to disappear

  • Resolved Picturgency

    (@picturgency)


    2 years, 12 months ago

    Hi,

    I will probably purchase the premium, but for now I want to test it and I have an issue.

    I’m using Elementor + JetWooBuilder For Elementor on Hello theme and in the checkout page custom built with JetWooBuilder’s widgets, when I activate the plugin, the widget BILLING FORM is disappearing.

    So I can’t purchase and test till the end.

    here are the screenshots
    plugin deactivated : https://pasteboard.co/gXt09jzKZos5.jpg
    plugin activated : https://pasteboard.co/mlKHVG8zJvFx.jpg

    I really want to test before purchase to see if everything goes as per our requirements with the invoices.

    Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)

  • I had the same issue, and had to roll back to the previous version.

    Within woo-order-splitter/trunk/inc/functions.php, on line 7127 there is a function called ‘wc_os_header_scripts’ that is inserting CSS into the head, though I cannot understand why as it affects the billing and shipping fields.

    Hopefully this can be explained and rectified soon.

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    @trmash & @picturgency please check the following settings on

    Order Splitter for WooCommerce – Settings

    General Settings > Show / Hide >

    Display Order Notes Fields on Checkout Page Yes
    Display Billing Details Form on Checkout Page Yes
    Display Shipping Details Form on Checkout Page Yes

    Thread Starter Picturgency

    (@picturgency)

    Fantastic ! it works !

    I was confuse because the french translation is not so great on your plugin and it’s very difficult to understand what it’s all about.
    I’m going to switch my account to english.
    maybe I’ll help to translate it more efficiently in the futur

    Thank you so much !
    Now let’s the tests begin !

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    @picturgency hats off to Google translator, we have to rely on that. I am sorry for the inconvenience you have faced.

    Thread Starter Picturgency

    (@picturgency)

    OFF / ON
    french : INACTIF / ACTIVé

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Thank you so much.

    A Z

    (@ahmedzeidan)

    Thanks for the fix @fahadmahmood maybe it is a good idea to have these options enabled by default as after updating the plugin it took me a long while to figure out that the billing info disappeared from this plugin.

    Keep up the good work.

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    @ahmedzeidan that would be better. Hopefully in next version I will add this snippet.

    Hi @fahadmahmood.

    I’d definitely say these settings should have defaulted to something that didn’t break the checkout.

    Thanks.

    Ronny

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    I have added this check again in next version, lets see how it goes this time. Earlier it was added to the version 4.5.0 but still a few users reported this issue, not all.

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘The plugin cause my Billing form to disappear’ is closed to new replies.