• On a simple website I built, if I go to my contact page I get a full white page that says “Feature Disabled” in the upper left-hand corner. I spoke with the developer, who looked it over and said it didn’t have anything to do with the theme, and I have also done extensive searching/reviewing but cannot figure it out. It’s not an “error” per se but it will not show the page itself beyond that message.

    I disabled all the plugins and it still appears. Does anyone have any clue as to what setting or feature might cause this? I’m at my wit’s end trying to figure this out! Any help is appreciated. Thanks!

    • This topic was modified 2 years, 11 months ago by littleeasy.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator James Huff

    (@macmanx)

    Does it disappear if you switch to a different theme, like Twenty Twenty One?

    Thread Starter littleeasy

    (@littleeasy)

    I just switched to three different themes, including Twenty Twenty One, and it still happens the same.

    Moderator James Huff

    (@macmanx)

    And it happens with all plugins deactivated?

    If so, the only other possibility could be the someone modified the core files, which we actively discourage.

    Try downloading WordPress again, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), and delete then replace your copies of everything on the server except the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings.

    Some uploaders tend to be unreliable when overwriting files, so don’t forget to delete the original files before replacing them.

    • This reply was modified 2 years, 11 months ago by James Huff. Reason: typo
    Thread Starter littleeasy

    (@littleeasy)

    I’ll give this a try and let you know how it goes. Thank you, James. It’s nice to have someone else suggest directions when I keep yelling at myself for being out of ideas lol

Viewing 4 replies - 1 through 4 (of 4 total)
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