Error configuring Site Stats

  • “wp-admin/admin.php?page=jetpack#/traffic” shows error

    Error updating settings. Invalid parameter(s): count_roles (Status 400)

    when trying to turn on counting of pageviews for a role

    WordPress 5.9.2
    Jetpack 10.7
    WooCommerce 6.3.1

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Dan (a11n)

    (@drawmyface)

    Hi @knutsp

    Are you using custom user roles on your site? If so, it’s possible that there’s a conflict with your custom roles. Can you let us know how you’ve edited your user roles so we can do some testing on that?

    Plugin Support lastsplash (a11n)

    (@lastsplash)

    Hi there,

    It has been more than one week since we have heard from you, so I’m marking this topic as resolved.

    But if you have any further questions or need some more help, you’re welcome to reply here or open another thread.

    Same problem.
    Error updating settings. Invalid parameter(s): count_roles (Status 400)
    Just trying to enable stats for the Customer Role.
    We have a couple of secondary custom roles named Partner and Reseller, but that’s about it. Those roles are subordinate to the Customer Role, as some Customers are Resellers and some are Partners.

    WordPress 5.9.3
    JetPack 10.8
    WooCommerce 6.3.1

    • This reply was modified 2 years, 7 months ago by 6strings.
    Thread Starter Knut Sparhell

    (@knutsp)

    Yes, roles are edited and added. Depends on site. Using Members or WP User Manager.

Viewing 4 replies - 1 through 4 (of 4 total)
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