• Resolved bramvds

    (@bramvds)


    Hi,

    On mobile all thumbnails are loading too big intrinsic size on every page. On desktop all is ok.
    f.i.:
    on desktop thumbnails size is 275×275. rendered 275×275, intrinsic 280×280 because src and srcset is 280×280
    on mobile thumbnails size is 188×188. rendered 188×188, intrinsic 580×580 but src and srcset is 280×280
    So page size and loading time is way bigger then needed on mobile because it loads 580×580

    please check video:
    https://www.loom.com/share/eec6c9b353da436ca5210188cacf00c6

    I already tried regenerate all thumbnails, changed theme, disabled all plugin etc.

    • This topic was modified 2 years, 8 months ago by bramvds.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 17 total)
  • @bramvds

    I understand your thumbnail specifications are not been followed.

    Can you switch to the Storefront to see if that changes?

    Thread Starter bramvds

    (@bramvds)

    Hi,
    I already tried regenerate all thumbnails, changed theme (including storefront), disabled all plugin etc.

    Hi @bramvds

    Thanks for letting us know.

    Seems this can be managed with some CSS. Can you please add this code under Custom > Edit Global CSS in the Customizer?

    @media (max-width: 767px) {
    .woocommerce li.product .entry-featured img {
        max-height: 100% !important;
        width: auto;
    }
    }
    Thread Starter bramvds

    (@bramvds)

    Thanks, tried, but that does not work a bit.

    @oaoyadeyi @margaretwporg

    Thread Starter bramvds

    (@bramvds)

    i can give you credentials so you can see and try a little?

    Hi I also had this problem, and maybe this could help

    The thing is that it is not a bug. It actually works as it intend to do and that is to serve the best image according to the specific screen where the image is displayed.

    I do hope that I explain this correct, if I’m not please correct me.

    I guess you just like me wanted to improve the mobile speed and perhaps you run google page speed insight to find that it complain about image sizes on mobil. You dig deeper as you did and found that on mobile it actually downloads larger images than on desktop. Why is that? The WordPress functions to display the thumbnail uses srcset to serve the best possible image depending on screen size. So far so good. But when determine screen size it also look at the dpi, screen resolution. So if the screen is a Retina screen it doubles the width and instead it will pick a thumbnail double the size to be suitable for the retina screen. And with the newest iPhone that has even higher resolutions it will pick even larger images. But serving large images to mobile with high resolution screens will impact the page speed on mobiles and if you want to make a compromise you need a fix. In the code that you examine in the browser you see following: sizes=”(max-width: 280px) 100vw, 280px”. What it says is that if the screen max-width is 280px use an image with a width of 100% of the screen else use 280px. Now a retina screen is double the size so the comparison will be instead, if max width is 560px pick an image with a width of 100% of the screen and ofc it will pick an image that is larger than 280px. This is how you get larger images on mobile than on desktop. To really optimize this well to suite your site you need to learn about srcset and how it works. But just to help you with your problem to simply reduce images size on mobile you can put following code in your functions.php that will change the size attribute.

    function my_post_thumbnail_sizes_attr( $attr, $attachment, $size ) {

    $attr[‘sizes’] = ‘(max-width: 280px) 50vw, 280px’;
    return $attr;
    }
    add_filter( ‘wp_get_attachment_image_attributes’, ’my_post_thumbnail_sizes_attr’, 10, 3 );

    What I have done is that I have change 100vw in the size attribute to 50 vw and that will half the size of the image since it will pick an image near the half the size of the width of the screen. Learning more about srcset and the size attribute you can refine this and customize it really well.
    I hope this could help you.

    /Mats

    • This reply was modified 2 years, 8 months ago by mats1.
    • This reply was modified 2 years, 8 months ago by mats1.
    Thread Starter bramvds

    (@bramvds)

    Thanks, tried, but that does not work a bit. Also thing is that you put thumbnail cropping at an aspect the images don’t have, the problem is gone.
    But of course you don’t want different scaled images

    @oaoyadeyi @margaretwporg

    Mirko P.

    (@rainfallnixfig)

    Hi @bramvds,

    I would recommend checking whether you have a caching plugin and then purging all cache from it. Can you also disable the cache on your host if you have any server-side caching enabled?

    If the issue persists, please share the system status of your staging site and make sure you have switched to Storefront and have only WooCommerce core enabled. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

    Thanks.

    Thread Starter bramvds

    (@bramvds)

    already disabled everything, now only woocommerce and storefront active.

    
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    @bramvds

    Once the theme was changed, the responsiveness should have been corrected. Can you deactivate and reactivate WooCommerce?

    Can you have your host clear your server/site cache?

    Also, could there be some additional CSS influencing this in Appearance > Customize > Additional CSS?

    We look forward to hearing from you.

    Thread Starter bramvds

    (@bramvds)

    deactivated and activated woocommerce, no additional css.
    as you can see on the homepage, on mobile it still loading way too big thumbnail (650×650), cache on server is cleared.

    https://snipboard.io/zxF3WD.jpg

    Plugin Support Paulo P – a11n

    (@paulostp)

    Hello,

    Thanks for confirming!

    I’ve checked your staging site using Firefox in two mobile phones with very different screen resolutions: an iPhone 6S and a Samsung Galaxy S8+.

    The iPhone loaded this image: https://woocommerce-466663-2283798.cloudwaysapps.com/wp-content/uploads/2016/03/ram-o-staande-bokszak-bokspaal-324×324.jpg

    While the Samsung loaded this one: https://woocommerce-466663-2283798.cloudwaysapps.com/wp-content/uploads/2016/03/ram-o-staande-bokszak-bokspaal.jpg

    It looks like the site is serving images that are adequate for the device’s screen resolution.

    I suggest you try a user agent switcher browser extension for further testing. It will present your site with the appropriate user agent string for the device you are trying to emulate.

    Hope this helps!

    Thread Starter bramvds

    (@bramvds)

    Thanks i know, but still:
    if i use crop thumbnail image for woocommerce products with a different ratio then the uploaded image (which are all 1:1), like 5:6 all is ok, and no problem on any mobile.
    And also pagespeed insight is telling me to deliver images in the correct size for mobile.

    https://pagespeed.web.dev/report?url=https%3A%2F%2Fwoocommerce-466663-2283798.cloudwaysapps.com%2Fproduct-categorie%2Fbokszakken-ballen%2Fbokspalen-staande-bokszakken%2F

    Mirko P.

    (@rainfallnixfig)

    Hi @bramvds,

    It seems we can’t help much here as issues related to mobile responsiveness specific to your setup can’t be considered within our scope of support. You could ask a developer to take a look at it. If you don’t have a go-to developer, check out the services on our customizations page.

    I’m going to close this thread now but if you have any specific questions on WooCommerce core feel free to open a new topic.

    Best regards.

    Thread Starter bramvds

    (@bramvds)

    For sure it not my setup. A clean install with wordpress woocommerce storefront will replicate this. So why close it?

Viewing 15 replies - 1 through 15 (of 17 total)
  • The topic ‘Too large intrinsic thumbnails on mobile’ is closed to new replies.