Hello there!
This is not the kind of experience we want for our customers. Did you make sure you created both the service and the employee; have you assigned the service to the employee; was the employee assigned with work hours; were those work hours long enough to fit in the duration of the service?
There are a lot of small things that may have not been configured properly in order for this behavior to occur and we’d love to lend a hand here and see what’s behind this. We’re sure we can make Amelia work well for you, and we have no doubt it will change your perspective once we get it up and running.
You can always reach out to us via the comment section here or if you purchased the plugin and need support for the full version, you can always reach out to our team through our official support platform.
Kind regards.
