Edit Product & Create Product Pages BLANK in Admin after WP 5.9.1 Upgrade
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After upgrading from 5.8.3 to 5.9.1, I can no longer add or edit products because the ADD or EDIT product screen in the admin backend is blank except for the product title and the product slug.
Another forum discussed this same issue and found the cause: https://discourse.roots.io/t/sage-wordpress-5-9-update-blank-page-for-editor/22244/12
This should help the AUTOMATICC developers come up with a fix for this bug. In the mean time, I am going to roll back the update so that my store continues to function.
The page I need help with: [log in to see the link]
Viewing 4 replies - 1 through 4 (of 4 total)
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Thanks for reaching out.
The thread you shared is about a bedrock/sage website where the issue occurred.
In order for us to get a better idea of your setup, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
Just to mention – all cases reported after upgrade to 5.9.1 have been found to have originated due to presence of a conflicting tool (theme or plugin).
You may want to run a full conflict test to rule out possibilities of conflicting entities on your site. Here’s the conflict test guide for your reference: https://docs.woocommerce.com/document/how-to-test-for-conflicts/
Cheers
Here is the copy:
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Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #13 - /shop/ Cart: #14 - /cart/ Checkout: #15 - /checkout/ My account: #16 - /my-account/ Terms and conditions: ? Page not set ### Theme ### Name: Divi Version: 4.14.8 Author URL: https://www.elegantthemes.com Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: – ### WooCommerce PayPal Payments ### Onboarded: ? Shop country code: US WooCommerce currency supported: ? PayPal card processing available in country: ? Pay Later messaging available in country: ? Webhook status: – Vault enabled: ? Logging enabled: – Reference Transactions: – Used PayPal Checkout plugin: – ### Action Scheduler ### Complete: 29 Oldest: 2022-02-09 03:31:49 -0800 Newest: 2022-03-08 03:14:52 -0800 Failed: 64 Oldest: 2022-03-08 03:04:18 -0800 Newest: 2022-03-07 18:56:51 -0800 Pending: 2 Oldest: 2022-03-08 16:00:00 -0800 Newest: 2022-03-18 11:39:30 -0700 ### Status report information ### Generated at: 2022-03-08 04:16:21 -08:00I just started disabling plugins and one was the culprit. We can close this thread. I’ll handle the plugin.
Thank you!
Thanks for the update! Glad to hear that the culprit could be found.
I’m marking this topic as resolved.
Feel free to create a new topic if you have any other questions.
Cheers ??
Viewing 4 replies - 1 through 4 (of 4 total)
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