HT Mega not compatible with Elementor Pro

  • Resolved tawc0808

    (@tawc0808)


    3 years ago

    Hi,

    I problems with my HT Mega plugin. I’m using Elementor Pro.

    When HT Mega plugin is activated, I can’t seem to edit any of my pages. All my posts on my website uses HT Mega plugin. Unless I deactivate HT Mega plugin before I start editing a page, otherwise I can’t enter page editing features on Elementor Pro.

    Please help.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello @tawc0808

    Thank you so much for reaching out to us.

    Sorry for the inconvenience caused. This sort of issue usually happens when the memory limit is low on a server. Could you please try increasing the memory limit of your server?

    Here are the recommended settings:

    memory_limit = 512M
    upload_max_filesize = 64M
    post_max_size = 64M
    max_execution_time = 300
    max_input_vars = 5000

    In case the issue remains after that, please contact our support team at

    https://woolentor.com/contact/

    Our support team will definitely assist you with this.

    Best regards,
    Tarek

    Thread Starter tawc0808

    (@tawc0808)

    Perfect @tarekht ! Thanks so much for that response. I finally got on to our server host to change the settings and now it’s working again.

    THANKS!

    Plugin Contributor Tarek Aziz

    (@tarekht)

    You are so very welcome @tawc0808 ??

    It’s our immense pleasure to hear that you have been able to solve the issue by changing the server configuration.

    If we can of any further assistance, don’t hesitate to reach out to us.

    Best wishes,
    Tarek

Viewing 3 replies - 1 through 3 (of 3 total)
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