• Resolved FleurFilmer

    (@fleurfilmer)


    https://fleurfilmer.com: Post SMTP email error

    I continue to get an email from “me” ie one of my email address, sent to me ie to the same or a different email address of mine and it states:
    ====

    You getting this message because an error detected while delivered your email.
    For the domain: https://fleurfilmer.com
    The log to paste when you open a support issue:
    {
      "error": "invalid_grant",
      "error_description": "Bad Request"
    }

    ====

    I have been marking it as spam but Google has flagged my account as sending spam (as it is coming from one of my addresses to another of my addresses). This is happening on one of my websites for which I have installed Clean Talk.

    All of my themes and plugins are uptodate and the developer who built my site can’t find the issue so they suggested I ask support here.

    Please help.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support katereji

    (@katereji)

    Hello.
    Do you have any additional info confirming that the issue is related to the CleanTalk plugin? If you do please contact us via ticket system, this way it will be safe: https://cleantalk.org/my/support/open.
    In any case, you can deactivate the Anti-Spam plugin and monitor for a while to see if you are still receiving such emails. Please let us know the results. If the issue is caused by our plugin we would like to investigate it.

    Plugin Support katereji

    (@katereji)

    Hello.
    We haven’t heard back from you in a while, so I’m going to mark this thread as “resolved”.
    If you have any further questions, you can start a new thread or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 2 replies - 1 through 2 (of 2 total)
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