Remove residual code

  • Resolved davidleecpd

    (@davidleecpd)


    2 years, 9 months ago

    Hi,
    I need to remove the plugin but it has left some residual code after. please can you let me know how to remove all residual code?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Dualcube

    (@dualcube)

    Hi @davidleecpd, thanks for getting in touch with us.

    Can you please explain what codes are you referring to so we can assist you accordingly.

    Thread Starter davidleecpd

    (@davidleecpd)

    Hi
    I am trying to use Edwiser bridge instead and they have said:

    This is a plugin conflict issue. Moowoodle plugin even after the deactivation or un-installation keeps unwanted residuary on your site.

    After uninstalling your plugin (which doesnt have the correct functionality I need) it has left residual code on my site which is causing a conflict with this new plugin.

    Is there a way to remove your plugin fully, including all residual code? Simply removing the plugin doesn’t do the trick and leaves residual code.

    Plugin Author Dualcube

    (@dualcube)

    @davidleecpd, we will definitely assist you with this.
    But we need little bit help from the Edwiser team. Can you please ask them to provide those details so we can check and help you out.

    Plugin Author Dualcube

    (@dualcube)

    Hi @davidleecpd, haven’t heard back from you. Can you please give us some update.

    I am having the same problem. Can’t sync the courses.

    “If in case you had used the WooMoodle plugin in the past, ensure it has left no plugin-code residuals on your site. Because it may conflict with the Edwiser synchronization process.”

    @davidleecpd , were you able to solve this?

    How to completely remove MooWoodle from my website?

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
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