Exclude wp ‘reset password’ page from content control like the login page?

  • Resolved A.T.

    (@annaryker)


    3 years ago

    I require my visitors to log in to view my content. When they are not logged in, they are redirected to the login / register form. On the login form there is a link ‘Lost your password?’ to reset your password. Visiting the password reset page is not possible, because the plugin redirects non-logged in users back to the login form, which makes it impossible to reset your password when logged out. Is it possible to exclude this password reset page from the ‘must be logged in to view’ settings, just like the login and register page are?

    My current settings are:
    General: Logged in users can see content
    Protection: Redirect to custom url mydomain.com/login/
    Content: is a page or is a post

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support mark l chaves

    (@mlchaves)

    Hey @annaryker,

    That’s a great question.

    I had to reread it a couple of times to figure out what you’re asking. Please disregard my original reply (apologies).

    Can you try adding an AND condition to exclude your reset password page in your restriction? Here’s what works for us.

    https://share.wppopupmaker.com/7KuQ4ENO

    Let us know how that goes.

    If you still need help, feel free to open a ticket via our contact form.

    https://code-atlantic.com/contact-us/

    Thanks so much ??

    • This reply was modified 3 years ago by mark l chaves. Reason: Clarification
    • This reply was modified 3 years ago by mark l chaves. Reason: Clarification
    • This reply was modified 3 years ago by mark l chaves. Reason: Clarification
    Thread Starter A.T.

    (@annaryker)

    Hi, @mlchaves.

    I don’t have the password reset page in the list of available pages. Did you create a dedicated password reset page that replaces the standard wp password reset form?

    Plugin Support mark l chaves

    (@mlchaves)

    Hey @annaryker,

    Thanks for clarifying. Sorry, we assumed you had a custom reset page based on your redirect URL example.

    What’s the URL of your password reset?

    If the URL is the standard WordPress link, that should already be excluded (i.e., not restricted). Meaning, it should come up fine even with any restrictions.

    Here’s an example of the built-in WordPress link.

    https://twenty-twentyone.local/wp-login.php?action=lostpassword

    Here’s a demo of how that should work fine with a Content Control restriction.

    https://share.wppopupmaker.com/YEurgX8E

    But, if you’ve got a custom link, must make sure you’re adding the correct reset password page to your AND Is Not A Selected Page rule. You might have more than one because plugins can install their own reset pages.

    https://share.wppopupmaker.com/7KuQ4ENO

    If it’s none of the above, you might need to rule out a plugin or theme conflict. You can follow the standard steps here.

    https://gist.github.com/marklchaves/90f5af8d0ea08d6e54254f2afb1109df

    Let us know how that goes.

    Thanks!

    Thread Starter A.T.

    (@annaryker)

    Hi @mlchaves, thank you for your reply.
    I resolved my issue.
    Woocommerce was the culprit. This plugin changes the password reset url from
    mydomain.com/wp-login.php?action=lostpassword
    to:
    mydomain.com/my-account/lost-password/

    You can undo this via Woocommerce settings > advanced > Page Setup > Account endpoints.
    Delete the text ‘my-account’ from the ‘lost password’ endpoint.
    Now there’s no longer an issue.

    Thank you very much for your support and your awesome plugin!

    Plugin Support mark l chaves

    (@mlchaves)

    Hey @annaryker,

    You’re very welcome. We’re glad that it’s working now.

    Thanks so much for sharing your solution with everybody ??

    It’s people like you who make WordPress so awesome!

    Hi @mlchaves we’re not able to access and/or exclude our password reset page /my-account/lost-password/ when not logged in. It’s the standard WordPress link. Here is our login page https://supplies-hazmatresource.com/login-page/ and associated password reset page https://supplies-hazmatresource.com/my-account/lost-password/

    I tried Restriction Editor > Content – Is Not – Pages: Child of – My account (ID: 43) but no luck. Thank you for sharing thoughts on how to access the Lost Password page when not logged in.

Viewing 6 replies - 1 through 6 (of 6 total)
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