Am not getting email sent in last step

  • Resolved seaforth

    (@seaforth)


    2 years, 9 months ago

    I am trying to set up a four-step application form.

    When I complete the fourth step, I get a confirmation that it has been successfully submitted but no emails are generated and no forms are stored in the database.

    I am not certain how to debug this.

    Any help would be greatly appreciated.

    Thank you in advance.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter seaforth

    (@seaforth)

    I found the problem. There is a bug in the tag generator when you select that this is the last step, it automatically selects “Send email after this form submits” but fails to add “send_email” into the tag.

    If you unselect and reselect “Send email after this form submits” manually, “send_email” is added to the tag and the email is actually sent when you submit the form.

    It took a while to find that bug, I am surprised I am the first one to report it! I was about to give up on the plugin.

    Plugin Author webheadcoder

    (@webheadllc)

    Hi,

    Sorry for the late reply. Those are actually two separate options. One is to send an email and the other is to just indicate the form is the last step (so it removes the form data from the browser). A lot of people like to send an email on every step of the form so I had to make it a separate option.

    Glad you figured out the issue and resolved it on your own.

Viewing 2 replies - 1 through 2 (of 2 total)
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