Product sync problem, permission error #200
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Hello,
I have been using facebook for woocommerce for almost 3 years now, recently I came across some errors while reconnecting one of my websites.
1. I had a big issue with the “whoops, looks like something went wrong” error, somehow I managed to connect my website with the FB. Now I have an issue with product syncing, most of the products do not sync. I tried the regular way, the “Experimental! Enable new style feed generation” way, I have also tried forcing the sync by simply going into products->all products -> and then doing the mass “include in facebook sync” and updating the products in batches of 200. None of these worked, I then checked by error logs on the website, I found tons of error 200 permission logs.
[Sun Feb 20 22:56:07.536431 2022] [proxy_fcgi:error] [pid 6078:tid 140200843814656] [client 83.242.79.187:0] AH01071: Got error 'll,"headers":null,"status":null}},"data":null,"plugin_version":"2.6.9","php_version":"7.3.16"}}PHP message: external merchant setting is null, something wrong here: {"message":"Non-200 error code from FB","object":{"result":{"headers":{},"body":"{\\"error\\":{\\"message\\":\\"(#200) Permissions error\\",\\"type\\":\\"OAuthException\\",\\"code\\":200,\\"fbtrace_id\\":\\"AH-OAG-gXiwxBU5F72Zhm5U\\"}}","response":{"code":403,"message":"Forbidden"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}},"data":null,"plugin_version":"2.6.9","php_version":"7.3.16"}}PHP message: external merchant setting is null, something wrong here: {"message":"Non-200 error code from FB","object":{"result":{"headers":{},"body":"{\\"error\\":{\\"message\\":\\"(#200) Permissions error\\",\\"type\\":\\"OAuthException\\",\\"code\\":200,\\"fbtrace_id\\":\\"Abqew4yk7EKgL_tbcrDejNW\\"}}","response":{"code":403,"message":"Forbidden"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}},"data":null,"plugin_version":"2.6.9","php_version":"7.3.16"}}PHP message: external merchant setting is null, something wrong here: {"message":"Non-200 error code from FB","object":{"result":{"headers":{},"body":"{\\"error\\":{\\"message\\":\\"(#200) Permissions error\\",\\"type\\":\\"OAuthException\\",\\"code\\":200,\\"fbtrace_id\\":\\"AJdJjhyCs7nTrVYj2QZKnLz\\"}}","response":{"code":403,"message":"Forbidden"},"cookies":[],"filename":null,"http_response":
and it goes on and on and on and on…
I have checked anything that was possible, nothing seems to help. I did check the businness integration on my facebook account etc.
Thank you for your assistance ??
The page I need help with: [log in to see the link]
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Hi @kukiman
Thank you for reaching out!
Can you please check and confirm if you have tried all the troubleshooting steps from our documentation?
Also, would you please switch on debug logging by navigating to WP Admin > Marketing > Facebook and then scroll to the bottom to the Debug section and enable debug mode? Then share the latest Facebook logs from WooCommerce > Status > Logs.
In order for us to get a better understanding of your site setup, could you please share a copy of your website’s System Status Report?
You can get it by navigating to the
WooCommerce / Status
section of your site. Once there, click on theGet system report
button and then copy it by clicking on theCopy for support
button. Then paste it here in a comment.Looking forward to your response.
- This reply was modified 2 years, 9 months ago by Rafy a11n.
Hi @nawaz0705
Thanks you for a quick response!
I have read the documentation through, there is no mention about my issue or at least I couldn’t find it, I have tried these steps that are listed there, I have a total of ~10 pages connected to FB with the plugin, this is the first time I face this issue.
The interesting thing is that some of the products are synced, other ones are missing (~75% are missing). All of the products have properly set metadata on it’s pages and pixel helper shows proper data on the products that are missing from the catalogue.
I have the debug on, here is the log from today, I only paste a little of it as it is so long that it can’t be even displayed fully in chrome.
02-21-2022 @ 01:11:54 - Request method: GET uri: https://graph.facebook.com/v11.0/fbe_business?fbe_external_business_id=-odziezestylem-606852e3d9138 user-agent: Facebook-for-WooCommerce/2.6.9 (WooCommerce/6.2.0; WordPress/5.6.7) body: duration: 0.08997s 02-21-2022 @ 01:11:54 - Response code: 200 message: OK body: {"business":{"name":"- Odzie\u017c ze stylem"},"catalog_feed_scheduled":{"enabled":false},"ig_cta":{"enabled":false},"ig_shopping":{"enabled":false},"messenger_chat":{"enabled":false},"messenger_menu":{"enabled":false},"page_card":{"enabled":false},"page_cta":{"enabled":false},"page_post":{"enabled":false},"page_shop":{"enabled":false},"thread_intent":{"enabled":false}} 02-21-2022 @ 01:17:39 - Request method: POST uri: https://graph.facebook.com/v11.0/289792056415402/events user-agent: Facebook-for-WooCommerce/2.6.9 (WooCommerce/6.2.0; WordPress/5.6.7) body: {"data":[{"action_source":"website","event_time":1645402659,"event_id":"82785cd1-71bc-47f7-803f-e13511eafe45","event_source_url":"https:\/\/kloi.pl\/product\/szyfonowa-sukienka-midi-w-stylu-vintage-s141\/?attribute_pa_cb5feb1b7314637725a2e7=blue&attribute_pa_6f6cb72d544962fa333e2e=s","custom_data":{"content_name":"Szyfonowa sukienka midi w stylu vintage S141","content_ids":"[\"4001175960406_7036\"]","content_type":"product_group","contents":"[{\"id\":\"4001175960406_7036\",\"quantity\":1}]","content_category":"Midi","value":"149.99","currency":"PLN"},"user_data":{"client_ip_address":"114.119.150.28","client_user_agent":"Mozilla\/5.0 (Linux; Android 7.0;) AppleWebKit\/537.36 (KHTML, like Gecko) Mobile Safari\/537.36 (compatible; PetalBot;+https:\/\/webmaster.petalsearch.com\/site\/petalbot)","fbc":"","fbp":""},"event_name":"ViewContent"}],"partner_agent":"woocommerce-6.2.0-2.6.9"} duration: 0.16308s 02-21-2022 @ 01:17:39 - Response code: 200 message: OK body: {"events_received":1,"messages":[],"fbtrace_id":"AoR0znPcmuxw30f-e7ObR_s"} 02-21-2022 @ 01:28:48 - Request method: POST uri: https://graph.facebook.com/v11.0/289792056415402/events user-agent: Facebook-for-WooCommerce/2.6.9 (WooCommerce/6.2.0; WordPress/5.6.7) body: {"data":[{"action_source":"website","event_time":1645403328,"event_id":"c03ae3f7-b4d4-47fa-af41-3a8ad57a1bd7","event_source_url":"https:\/\/kloi.pl\/product\/luzne-spodnie-materialowe-z-plisami-o17\/?attribute_pa_cb5feb1b7314637725a2e7=light-blue&attribute_pa_6f6cb72d544962fa333e2e=jeden-rozmiar","custom_data":{"content_name":"Lu\u017ane spodnie materia\u0142owe z plisami O17","content_ids":"[\"33035671472_49895\"]","content_type":"product_group","contents":"[{\"id\":\"33035671472_49895\",\"quantity\":1}]","content_category":"Spodnie","value":"39.99","currency":"PLN"},"user_data":{"client_ip_address":"114.119.150.34","client_user_agent":"Mozilla\/5.0 (Linux; Android 7.0;) AppleWebKit\/537.36 (KHTML, like Gecko) Mobile Safari\/537.36 (compatible; PetalBot;+https:\/\/webmaster.petalsearch.com\/site\/petalbot)","fbc":"","fbp":""},"event_name":"ViewContent"}],"partner_agent":"woocommerce-6.2.0-2.6.9"} duration: 0.10689s 02-21-2022 @ 01:28:48 - Response code: 200 message: OK body: {"events_received":1,"messages":[],"fbtrace_id":"ABwe4la8WNpntfl29b81QzP"} 02-21-2022 @ 01:30:53 - Request method: POST uri: https://graph.facebook.com/v11.0/289792056415402/events user-agent: Facebook-for-WooCommerce/2.6.9 (WooCommerce/6.2.0; WordPress/5.6.7) body: {"data":[{"action_source":"website","event_time":1645403453,"event_id":"b39e6a5b-b30b-4b99-a3a3-808279c4db4c","event_source_url":"https:\/\/kloi.pl\/product\/sukienka-mini-cekinowa-na-ramiaczkach-s58\/?attribute_pa_kolor11=white&attribute_pa_rozmiar11=m","custom_data":{"content_name":"Sukienka mini cekinowa na rami\u0105czkach S58","content_ids":"[\"32858363641_4178\"]","content_type":"product_group","contents":"[{\"id\":\"32858363641_4178\",\"quantity\":1}]","content_category":"Mini","value":"59.99","currency":"PLN"},"user_data":{"client_ip_address":"157.55.39.15","client_user_agent":"Mozilla\/5.0 (compatible; bingbot\/2.0; +http:\/\/www.bing.com\/bingbot.htm)","fbc":"","fbp":""},"event_name":"ViewContent"}],"partner_agent":"woocommerce-6.2.0-2.6.9"} duration: 0.11406s 02-21-2022 @ 01:30:53 - Response code: 200 message: OK body: {"events_received":1,"messages":[],"fbtrace_id":"A-hXrtVDZKixui76V1qig7Z"} 02-21-2022 @ 01:40:02 - Request method: POST uri: https://graph.facebook.com/v11.0/289792056415402/events user-agent: Facebook-for-WooCommerce/2.6.9 (WooCommerce/6.2.0; WordPress/5.6.7) body: {"data":[{"action_source":"website","event_time":1645404001,"event_id":"b8517f05-85d3-4fb6-b1e7-b66d8f5e32f6","event_source_url":"https:\/\/kloi.pl\/product\/gladka-prosta-sukienka-midi-na-ramiaczkach-s195\/?attribute_pa_kolor11=grey&attribute_pa_rozmiar11=s","custom_data":{"content_name":"G\u0142adka, prosta sukienka midi na rami\u0105czkach S195","content_ids":"[\"1005001379547338_9185\"]","content_type":"product_group","contents":"[{\"id\":\"1005001379547338_9185\",\"quantity\":1}]","content_category":"Midi","value":"119.99","currency":"PLN"},"user_data":{"client_ip_address":"114.119.150.38","client_user_agent":"Mozilla\/5.0 (Linux; Android 7.0;) AppleWebKit\/537.36 (KHTML, like Gecko) Mobile Safari\/537.36 (compatible; PetalBot;+https:\/\/webmaster.petalsearch.com\/site\/petalbot)","fbc":"","fbp":""},"event_name":"ViewContent"}],"partner_agent":"woocommerce-6.2.0-2.6.9"} duration: 0.10224s 02-21-2022 @ 01:40:02 - Response code: 200 message: OK body: {"events_received":1,"messages":[],"fbtrace_id":"AxV4qQATb5CYOdwfx0gqimo"} 02-21-2022 @ 01:51:29 - Request method: POST uri: https://graph.facebook.com/v11.0/289792056415402/events user-agent: Facebook-for-WooCommerce/2.6.9 (WooCommerce/6.2.0; WordPress/5.6.7) body: {"data":[{"action_source":"website","event_time":1645404689,"event_id":"c0753fb6-cbcb-4faa-9f23-73d98ab2ba3d","event_source_url":"https:\/\/kloi.pl\/product\/wzorzysta-letnia-sukienka-maxi-z-rozcieciem-s172\/?attribute_pa_cb5feb1b7314637725a2e7=rozowy&attribute_pa_6f6cb72d544962fa333e2e=s","custom_data":{"content_name":"Wzorzysta letnia sukienka maxi z rozci\u0119ciem S172","content_ids":"[\"4000638130827_8385\"]","content_type":"product_group","contents":"[{\"id\":\"4000638130827_8385\",\"quantity\":1}]","content_category":"Mini","value":"99.99","currency":"PLN"},"user_data":{"client_ip_address":"114.119.150.32","client_user_agent":"Mozilla\/5.0 (Linux; Android 7.0;) AppleWebKit\/537.36 (KHTML, like Gecko) Mobile Safari\/537.36 (compatible; PetalBot;+https:\/\/webmaster.petalsearch.com\/site\/petalbot)","fbc":"","fbp":""},"event_name":"ViewContent"}],"partner_agent":"woocommerce-6.2.0-2.6.9"} duration: 0.12717s 02-21-2022 @ 01:51:29 - Response code: 200 message: OK body: {"events_received":1,"messages":[],"fbtrace_id":"Ad1770vYQP2MeOj69s3tLh6"} 02-21-2022 @ 02:02:21 - Request method: POST uri: https://graph.facebook.com/v11.0/289792056415402/events user-agent: Facebook-for-WooCommerce/2.6.9 (WooCommerce/6.2.0; WordPress/5.6.7) body: {"data":[{"action_source":"website","event_time":1645405341,"event_id":"eaf8de52-d73a-4aa8-91a0-451923286cbe","event_source_url":"https:\/\/kloi.pl\/product\/pofaldowana-spodnica-mini-sp65\/","custom_data":{"content_name":"Pofa\u0142dowana sp\u00f3dnica mini SP65","content_ids":"[\"32660861136_40314\"]","content_type":"product_group","contents":"[{\"id\":\"32660861136_40314\",\"quantity\":1}]","content_category":"Sp\u00f3dnice","value":"59.99","currency":"PLN"},"user_data":{"client_ip_address":"114.119.150.37","client_user_agent":"Mozilla\/5.0 (Linux; Android 7.0;) AppleWebKit\/537.36 (KHTML, like Gecko) Mobile Safari\/537.36 (compatible; PetalBot;+https:\/\/webmaster.petalsearch.com\/site\/petalbot)","fbc":"","fbp":""},"event_name":"ViewContent"}],"partner_agent":"woocommerce-6.2.0-2.6.9"} duration: 0.10082s 02-21-2022 @ 02:02:21 - Response code: 200 message: OK body: {"events_received":1,"messages":[],"fbtrace_id":"AaCrZPIxrJRuBiO0L1jI0ei"} 02-21-2022 @ 02:04:34 - Request method: POST uri: https://graph.facebook.com/v11.0/289792056415402/events user-agent: Facebook-for-WooCommerce/2.6.9 (WooCommerce/6.2.0; WordPress/5.6.7) body: {"data":[{"action_source":"website","event_time":1645405474,"event_id":"cedc134d-c6ef-4a8c-82ec-716e40a449ec","event_source_url":"https:\/\/kloi.pl\/product\/szyfonowa-sukienka-midi-w-groszki-s166\/","custom_data":{"content_name":"Szyfonowa sukienka midi w groszki S166","content_ids":"[\"4001094312167_8110\"]","content_type":"product_group","contents":"[{\"id\":\"4001094312167_8110\",\"quantity\":1}]","content_category":"Midi","value":"109.99","currency":"PLN"},"user_data":{"client_ip_address":"207.46.13.15","client_user_agent":"Mozilla\/5.0 (compatible; bingbot\/2.0; +http:\/\/www.bing.com\/bingbot.htm)","fbc":"","fbp":""},"event_name":"ViewContent"}],"partner_agent":"woocommerce-6.2.0-2.6.9"} duration: 0.11337s 02-21-2022 @ 02:04:34 - Response code: 200 message: OK body: {"events_received":1,"messages":[],"fbtrace_id":"ALKty4zgP0Ftn6VSuJh1s2C"} 02-21-2022 @ 02:09:20 - Request method: POST uri: https://graph.facebook.com/v11.0/289792056415402/events user-agent: Facebook-for-WooCommerce/2.6.9 (WooCommerce/6.2.0; WordPress/5.6.7) body: {"data":[{"action_source":"website","event_time":1645405760,"event_id":"36d5f2e1-7dba-4fa2-803b-34401aa821a3","event_source_url":"https:\/\/kloi.pl\/product\/sukienka-maxi-prosta-z-guzikami-s110\/","custom_data":{"content_name":"Sukienka maxi, prosta z guzikami S110","content_ids":"[\"1005001557483667_6096\"]","content_type":"product_group","contents":"[{\"id\":\"1005001557483667_6096\",\"quantity\":1}]","content_category":"Maxi","value":"109.99","currency":"PLN"},"user_data":{"client_ip_address":"31.13.103.112","client_user_agent":"facebookexternalhit\/1.1 (+http:\/\/www.facebook.com\/externalhit_uatext.php)","fbc":"","fbp":""},"event_name":"ViewContent"}],"partner_agent":"woocommerce-6.2.0-2.6.9"} duration: 0.10322s 02-21-2022 @ 02:09:20 - Response code: 200 message: OK body: {"events_received":1,"messages":[],"fbtrace_id":"AGcs6IKUFcdksYCWd8KQqzx"} 02-21-2022 @ 02:09:23 - Request method: POST uri: https://graph.facebook.com/v11.0/289792056415402/events user-agent: Facebook-for-WooCommerce/2.6.9 (WooCommerce/6.2.0; WordPress/5.6.7) body: {"data":[{"action_source":"website","event_time":1645405763,"event_id":"8a0156f5-97a9-411f-9301-de86e7f95370","event_source_url":"https:\/\/kloi.pl\/product\/sukienka-maxi-prosta-z-guzikami-s110\/?attribute_pa_kolor11=black&attribute_pa_rozmiar11=s&fbclid=IwAR2ueYEAsW_e8EWuFmYi1wNcnK8pu_CeY8_6wVyCIat5MnhW5wh7zWEk_uI","custom_data":{"content_name":"Sukienka maxi, prosta z guzikami S110","content_ids":"[\"1005001557483667_6096\"]","content_type":"product_group","contents":"[{\"id\":\"1005001557483667_6096\",\"quantity\":1}]","content_category":"Maxi","value":"109.99","currency":"PLN"},"user_data":{"client_ip_address":"83.25.249.41","client_user_agent":"Mozilla\/5.0 (Linux; Android 6.0.1; SM-G903F Build\/MMB29K; wv) AppleWebKit\/537.36 (KHTML, like Gecko) Version\/4.0 Chrome\/98.0.4758.101 Mobile Safari\/537.36 [FB_IAB\/FB4A;FBAV\/353.0.0.34.116;]","fbc":"fb.1.1645405763.IwAR2ueYEAsW_e8EWuFmYi1wNcnK8pu_CeY8_6wVyCIat5MnhW5wh7zWEk_uI","fbp":""},"event_name":"ViewContent"}],"partner_agent":"woocommerce-6.2.0-2.6.9"} duration: 0.13201s 02-21-2022 @ 02:09:23 - Response code: 200 message: OK body: {"events_received":1,"messages":[],"fbtrace_id":"AXfNiv9KN8NPNlaDoMnxyk_"} 02-21-2022 @ 02:09:23 - Request method: POST uri: https://graph.facebook.com/v11.0/289792056415402/events user-agent: Facebook-for-WooCommerce/2.6.9 (WooCommerce/6.2.0; WordPress/5.6.7) body: {"data":[{"action_source":"website","event_time":1645405763,"event_id":"feed622b-9297-41ce-8167-dd49057cd0ca","event_source_url":"https:\/\/kloi.pl\/product\/sukienka-maxi-prosta-z-guzikami-s110\/","custom_data":{"content_name":"Sukienka maxi, prosta z guzikami S110","content_ids":"[\"1005001557483667_6096\"]","content_type":"product_group","contents":"[{\"id\":\"1005001557483667_6096\",\"quantity\":1}]","content_category":"Maxi","value":"109.99","currency":"PLN"},"user_data":{"client_ip_address":"31.13.103.1","client_user_agent":"facebookexternalhit\/1.1 (+http:\/\/www.facebook.com\/externalhit_uatext.php)","fbc":"","fbp":""},"event_name":"ViewContent"}],"partner_agent":"woocommerce-6.2.0-2.6.9"} duration: 0.09864s 02-21-2022 @ 02:09:23 - Response code: 200 message: OK body: {"events_received":1,"messages":[],"fbtrace_id":"ADVtYs8w4HVHzbLWgiJPbpU"} 02-21-2022 @ 02:11:38 - Request method: POST uri: https://graph.facebook.com/v11.0/289792056415402/events user-agent: Facebook-for-WooCommerce/2.6.9 (WooCommerce/6.2.0; WordPress/5.6.7) body: {"data":[{"action_source":"website","event_time":1645405898,"event_id":"9728c17b-08a9-402a-8130-090b6022dcf4","event_source_url":"https:\/\/kloi.pl\/product\/wzorzysta-sukienka-midi-olowkowa-s74\/","custom_data":{"content_name":"Wzorzysta sukienka midi o\u0142\u00f3wkowa S74","content_ids":"[\"4000819237131_4670\"]","content_type":"product_group","contents":"[{\"id\":\"4000819237131_4670\",\"quantity\":1}]","content_category":"Midi","value":"79.99","currency":"PLN"},"user_data":{"client_ip_address":"54.36.148.184","client_user_agent":"Mozilla\/5.0 (compatible; AhrefsBot\/7.0; +http:\/\/ahrefs.com\/robot\/)","fbc":"","fbp":""},"event_name":"ViewContent"}],"partner_agent":"woocommerce-6.2.0-2.6.9"} duration: 0.11714s 02-21-2022 @ 02:11:38 - Response code: 200 message: OK body: {"events_received":1,"messages":[],"fbtrace_id":"AhPHGEu5Ks6QMgz6mYB9jk0"} 02-21-2022 @ 02:12:24 - Request method: GET uri: https://graph.facebook.com/v11.0/fbe_business?fbe_external_business_id=-odziezestylem-606852e3d9138 user-agent: Facebook-for-WooCommerce/2.6.9 (WooCommerce/6.2.0; WordPress/5.6.7) body: duration: 0.09179s
If you need the whole log, tens of thousands of lines, I can send it you you via email as .txt file
Here is the system report
### WordPress Environment ### WordPress address (URL): https://kloi.pl Site address (URL): https://kloi.pl WC Version: 6.2.0 REST API Version: ? 6.2.0 WC Blocks Version: ? 6.7.3 Action Scheduler Version: ? 3.4.0 WC Admin Version: ? 3.1.0 Log Directory Writable: ? WP Version: ? 5.6.7 - Jest dost?pna nowsza wersja WordPressa (5.9) WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: – Language: pl_PL External object cache: – ### Server Environment ### Server Info: Apache/2 PHP Version: 7.3.16 PHP Post Max Size: 64 MB PHP Time Limit: 300 PHP Max Input Vars: 1000 cURL Version: 7.62.0 OpenSSL/1.1.0l SUHOSIN Installed: – MySQL Version: 5.5.5-10.2.18-MariaDB Max Upload Size: 64 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? 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Hide errors from visitors: ? ### Active Plugins (26) ### Akismet antyspam: przez Automattic – 4.2.2 AliDropship Woo Plugin: przez Vitaly Kukin & Yaroslav Nevskiy & Pavel Shishkin & Denis Zharov – 1.6.42 BaseLinker: przez BaseLinker – 1.0.5 Cart Notices for WooCommerce: przez BeRocket – 3.5.7.3 Klasyczny edytor: przez Kontrybutorzy WordPressa – 1.6.2 Code Snippets: przez Code Snippets Pro – 2.14.3 Cookie Notice & Compliance dla RODO / CCPA: przez Hu-manity.co – 2.2.1 Customer Reviews for WooCommerce: przez CusRev – 4.37 Facebook for WooCommerce: przez Facebook – 2.6.9 Finale Lite - Sales Countdown Timer & Discount for WooCommerce: przez XLPlugins – 2.14.1 Heartbeat Control by WP Rocket: przez WP Rocket – 2.0 Jetpack: przez Automattic – 9.8.1 Loco Translate: przez Tim Whitlock – 2.5.8 Popup Builder: przez Sygnoos – 4.1.0 Robin image optimizer: przez Creative Motion – 1.5.6 Lazy Load - Optimize Images: przez WP Rocket – 2.3.4 TablePress: przez Tobias B?thge – 1.14 Checkout Field Editor for WooCommerce: przez ThemeHigh – 1.5.3 Woo Discount Rules: przez Flycart Technologies LLP – 1.9.6 P?ac? z PayU: przez PayU SA – 2.0.11 Abandoned Cart Lite for WooCommerce: przez Tyche Softwares – 5.12.0 WooCommerce: przez Automattic – 6.2.0 Yoast SEO: przez Zespó? Yoast – 18.1 WP Fastest Cache: przez Emre Vona – 0.9.8 WPForms: przez WPForms – 1.7.2.2 YITH WooCommerce Bulk Product Editing Premium: przez YITH – 1.2.10 ### Inactive Plugins (0) ### ### Settings ### API Enabled: – Force SSL: – Currency: PLN (z?) Currency Position: right Thousand Separator: , Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Strona sklepu: #64 - /sklep/ Koszyk: #63 - /cart/ Zamówienie: #62 - /checkout/ Moje konto: ? ID strony zosta? ustawiony ale strona nie istnieje Regulamin: #2017 - /regulamin/ ### Theme ### Name: Kloi child theme Version: 3.0 Author URL: Child Theme: ? Parent Theme Name: Flatsome Parent Theme Version: 3.13.1 Parent Theme Author URL: https://www.uxthemes.com/ WooCommerce Support: ? ### Templates ### Overrides: flatsome/woocommerce/archive-product.php flatsome/woocommerce/cart/cart-empty.php flatsome/woocommerce/cart/cart-shipping.php flatsome/woocommerce/cart/cart.php flatsome/woocommerce/checkout/form-checkout.php flatsome/woocommerce/checkout/form-coupon.php flatsome/woocommerce/checkout/terms.php flatsome/woocommerce/checkout/thankyou.php flatsome/woocommerce/content-product-cat.php flatsome/woocommerce/content-product.php flatsome/woocommerce/content-single-product.php flatsome/woocommerce/content-widget-product.php kloi-child-theme/woocommerce/emails/admin-new-order.php kloi-child-theme/woocommerce/emails/customer-completed-order.php flatsome/woocommerce/global/breadcrumb.php flatsome/woocommerce/global/quantity-input.php flatsome/woocommerce/global/wrapper-end.php flatsome/woocommerce/global/wrapper-start.php flatsome/woocommerce/loop/loop-end.php flatsome/woocommerce/loop/loop-start.php flatsome/woocommerce/loop/pagination.php flatsome/woocommerce/loop/result-count.php flatsome/woocommerce/loop/sale-flash.php flatsome/woocommerce/myaccount/form-login.php flatsome/woocommerce/myaccount/navigation.php flatsome/woocommerce/notices/error.php flatsome/woocommerce/notices/notice.php flatsome/woocommerce/notices/success.php flatsome/woocommerce/product-searchform.php flatsome/woocommerce/single-product/photoswipe.php flatsome/woocommerce/single-product/price.php flatsome/woocommerce/single-product/product-image.php flatsome/woocommerce/single-product/product-thumbnails.php flatsome/woocommerce/single-product/rating.php flatsome/woocommerce/single-product/related.php flatsome/woocommerce/single-product/review.php flatsome/woocommerce/single-product/sale-flash.php flatsome/woocommerce/single-product/share.php flatsome/woocommerce/single-product/short-description.php flatsome/woocommerce/single-product/tabs/tabs.php flatsome/woocommerce/single-product/title.php flatsome/woocommerce/single-product/up-sells.php flatsome/woocommerce/single-product-reviews.php flatsome/woocommerce/single-product.php flatsome/woocommerce/content-product_cat.php ### Action Scheduler ### Zakończ: 19?769 Oldest: 2021-09-02 01:25:15 +0200 Newest: 2022-02-11 05:01:19 +0100 Oczekuj?ce: 816 Oldest: -0001-11-30 01:24:00 +0124 Newest: 2022-02-19 23:02:59 +0100 W trakcie: 1 Oldest: – Newest: – Niepowodzenie: 18 Oldest: 2021-04-03 23:22:59 +0200 Newest: 2021-04-04 23:55:09 +0200 ### Status report information ### Generated at: 2022-02-21 18:17:39 +01:00
Any chances to look into this?
Hi @kukiman,
Thanks for providing the additional information.
The issue you’re reporting has been already reported in a few replies in this Github issue report: https://github.com/woocommerce/facebook-for-woocommerce/issues/2148
Looking at the system status report, I was able to see that you have an outdated version of the WooCommerce database (5.4.1) and an older version of Facebook for the WooCommerce plugin (2.6.9, where the latest is 2.6.10).
Could you please first update WooCommerce database by going to WooCommerce > Status > Tools > Update database > Click – Update (Button on right) and then update Facebook for WooCommerce plugin and see if the issue is still happening?
Looking forward to hearing back from you.
Updated wordpress, woocommerce database, plugin to latest version – permission error #200 still occurs.
Now I also got “There was an error trying to sync the products to Facebook.” when I went to marketing – facebook – sync products, and tried to force the sync.
- This reply was modified 2 years, 9 months ago by kukiman.
Hey @kukiman,
This might still be an issue with the bug mentioned above since it is an authentication issue.
Some user’s have reported that this has solved their issue:
1. From Facebook Business Manager, navigate to More Tools → Business Settings → Brand Safety → Domains (alternatively, go to Commerce > All Tools > Business Settings > Brand Safety > Domains)
2. Use one of 3 options to Verify your domain.
3. Reinstall plugin/reinitialize the “Get Started” wizardCould you please try this and let us know if it’s working now?
- The topic ‘Product sync problem, permission error #200’ is closed to new replies.