unconfirmed user and confirmation email

  • Resolved roemi

    (@roemi)


    3 years ago

    Hello!
    Is there a way to tell if an “unconfirmed” user has received a confirmation email?
    Maybe by using an sql query?
    The information in which table and in which field I can find the information is also sufficient.

    Thanks

    R?mi

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Gui A. a11n

    (@guicmazeredo)

    Hi there @roemi,

    Thanks for reaching out to MailPoet support!

    Is there a way to tell if an “unconfirmed” user has received a confirmation email?
    Maybe by using an sql query?

    That will depend on what sending method you are using. For instance:

    – If you are using your host to send emails, you could track confirmation emails with a plugin such as WP Mail Logging
    – If you are using SMTP / third-party service you can check with their support if they track these emails.
    – If you are using MailPoet Sending Service, although you are not email to see deliverability stats for confirmation emails, if you suspect a subscriber is not getting confirmation emails you can reach out to our support and we’ll be happy to check on our logs.

    I hope this helps!

    Plugin Author Bruna a11n

    (@bruberries)

    Hi @roemi,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Thread Starter roemi

    (@roemi)

    sorry my mistake
    I just wrote to everyone again and then deleted everyone who didn’t respond.
    I completely forgot to answer you!
    I apologize for that and would like to confirm that you are doing a great job.
    R?mi

Viewing 3 replies - 1 through 3 (of 3 total)
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