Popup only pops up once

Whenever I click the link for the popup to open it usually opens the first time. If I close it and attempt to open again it never opens again.

I tried getting support through the support function but sadly all they said was to use class or shortcode.

My other popups made from elementor work/trigger just fine.

wwww.mywebsite.com#login works for all my other popups but not yours.