“Marketing” switch enabled without using marketing cookies

  • Resolved MrMattEastwood

    (@mrmatteastwood)


    2 years, 9 months ago

    Hello, Complianz team!

    I am a bit confused about a cookie banner I set up yesterday on https://www.barbara-bourguignon.de/.

    Complianz actually found no cookies other than functional ones during its scan. As the Assistant progressed, it discovered Google Fonts and Contact Form 7.

    Then, the following happened:

    1. It considered a cookie banner necessary
    2. It included a “Marketing” switch in the banner

    When accepting all cookies on https://www.barbara-bourguignon.de/, only a few cookies are set by Complianz itself. No others. How come a cookie banner is necessary at all?

    How come there’s a Marketing switch in the banner and cookie policy?

    Lastly, does the discovery of Google Fonts factor into the cookie banner/policy at all? I don’t see the service mentioned anywhere on the front-end of the website, and there don’t seem to be any related cookies.

    Thanks for your continued work on this fantastic, indispensable plugin!
    Matt.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor jarnovos

    (@jarnovos)

    Hi @mrmatteastwood,

    Correct, Google Fonts is indeed a factor that results in the Cookie Banner (and Marketing category) being activated.

    The reason for this is is the API call that is made to Google’s server to acquire the fonts, also results in personal data (at least an IP address) being transferred. This is explained in greater detail here.

    The solution, which is to host Google Fonts locally, is described here: https://complianz.io/self-hosting-google-fonts-for-wordpress/

    Hope it helps!
    Kind regards,
    Jarno

    Thread Starter MrMattEastwood

    (@mrmatteastwood)

    Hey Jarno, thanks for your quick reply. This is good to know! I never cease to learn.

    Just out of curiosity, is there a good way to verify that the connection to Google Fonts only fires after consent is given – seeing this doesn’t seem to be controlled by cookies per se?

    Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    The only way to reliably do this is to block the Google font url, for example in the script center. But I would recommend to local host instead, for example with the Caos plugin.

    Otherwise your website shows differently for users without consent to marketing.

    Thread Starter MrMattEastwood

    (@mrmatteastwood)

    Thanks! Awesome.

Viewing 4 replies - 1 through 4 (of 4 total)
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