wildly incorrect product prices

I should add, the product price still shows as normal on the backend

troubleshooting steps tried:

deactivating all other plugins

changing theme

Hello,

Could you please share the following so we can take a look?

System Status:?You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

Error log:?share a copy of the fatal error log found under WooCommerce > System Status > Logs (if available)

Thanks so much!
Here it is:

### WordPress Environment ###

WordPress address (URL): https://staging-w3detailscom.kinsta.cloud
Site address (URL): https://staging-w3detailscom.kinsta.cloud
WC Version: 6.2.0
REST API Version: ? 6.2.0
WC Blocks Version: ? 6.7.3
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.1.0
Log Directory Writable: ?
WP Version: 5.9
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: ?
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: nginx/1.21.3
PHP Version: 7.4.25
PHP Post Max Size: 128 MB
PHP Time Limit: 300
PHP Max Input Vars: 10000
cURL Version: 7.68.0
OpenSSL/1.1.1g

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.5.12-MariaDB-1:10.5.12+maria~focal
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.2.0
WC Database Prefix: wp_
Total Database Size: 119.70MB
Database Data Size: 84.59MB
Database Index Size: 35.11MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mdf_query_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.17MB + Index: 0.23MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.14MB + Index: 0.14MB + Engine InnoDB
wp_admin_columns: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_adtribes_my_conversions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_b2s_posts: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
wp_b2s_posts_drafts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_b2s_posts_favorites: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_b2s_posts_network_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_b2s_posts_sched_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_b2s_user: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_b2s_user_contact: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_b2s_user_network_settings: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_braapf_product_stock_status_parent: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_braapf_product_variation_attributes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_braapf_term_taxonomy_hierarchical: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_braapf_variable_attributes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_braapf_variation_attributes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_ewwwio_images: Data: 2.52MB + Index: 3.55MB + Engine InnoDB
wp_layerslider: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_scheduled_tasks: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wp_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mc_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf_objectmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf_objects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf_relationships: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ngg_album: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_ngg_gallery: Data: 0.19MB + Index: 0.03MB + Engine InnoDB
wp_ngg_pictures: Data: 8.52MB + Index: 0.38MB + Engine InnoDB
wp_ninja_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ninja_forms_fav_fields: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_ninja_forms_fields: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 9.27MB + Index: 0.19MB + Engine InnoDB
wp_pmxe_exports: Data: 1.50MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_google_cats: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_posts: Data: 0.19MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_hash: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_imports: Data: 1.48MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_posts: Data: 0.23MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_templates: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
wp_postmeta: Data: 24.52MB + Index: 12.00MB + Engine InnoDB
wp_posts: Data: 18.52MB + Index: 6.33MB + Engine InnoDB
wp_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_shopp_address: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_shopp_asset: Data: 0.31MB + Index: 0.03MB + Engine InnoDB
wp_shopp_billing: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_shopp_cart: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_shopp_catalog: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
wp_shopp_category: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_shopp_customer: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_shopp_discount: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_shopp_index: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
wp_shopp_meta: Data: 1.52MB + Index: 0.25MB + Engine InnoDB
wp_shopp_price: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wp_shopp_product: Data: 0.06MB + Index: 0.08MB + Engine InnoDB
wp_shopp_promo: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_shopp_purchase: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_shopp_purchased: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_shopp_setting: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_shopp_shipping: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_shopp_shopping: Data: 0.16MB + Index: 0.02MB + Engine InnoDB
wp_shopp_spec: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_shopp_summary: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_shopp_tag: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sirv_fetching_errors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sirv_images: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
wp_sirv_shortcodes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.14MB + Index: 0.19MB + Engine InnoDB
wp_terms: Data: 0.20MB + Index: 0.19MB + Engine InnoDB
wp_term_relationships: Data: 0.39MB + Index: 0.23MB + Engine InnoDB
wp_term_taxonomy: Data: 0.16MB + Index: 0.16MB + Engine InnoDB
wp_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woo_custom_nav_menus: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woo_custom_nav_records: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpf_filters: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
wp_wpf_meta_data: Data: 0.16MB + Index: 0.36MB + Engine InnoDB
wp_wpf_meta_keys: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpf_meta_values: Data: 0.02MB + Index: 0.97MB + Engine InnoDB
wp_wpf_meta_values_bk: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpf_modules: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpf_modules_type: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpf_usage_stat: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpml_mails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wps_hit: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
wp_wps_index: Data: 3.02MB + Index: 3.39MB + Engine InnoDB
wp_wps_key: Data: 0.20MB + Index: 0.17MB + Engine InnoDB
wp_wps_object_term: Data: 0.20MB + Index: 0.50MB + Engine InnoDB
wp_wps_object_type: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_wps_query: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wps_uri: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wps_user_agent: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_indexable: Data: 2.52MB + Index: 1.19MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.16MB + Index: 0.23MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_yoast_prominent_words: Data: 0.08MB + Index: 0.08MB + Engine InnoDB
wp_yoast_seo_links: Data: 1.52MB + Index: 0.55MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.19MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

acf: 2
acf-field: 16
acf-field-group: 2
attachment: 1003
avada_portfolio: 1
br_product_filter: 1
customize_changeset: 26
custom_css: 3
displayed_gallery: 201
display_type: 20
envira: 5
feedback: 400
gal_display_source: 5
is_search_form: 2
jetpack_migration: 2
mailpoet_page: 1
meta_data_filter: 1
model: 3
modula-gallery: 1
nav_menu_item: 45
nf_sub: 544
ngg_album: 2
ngg_gallery: 852
ngg_pictures: 7384
oembed_cache: 5
options: 11
optionsframework: 2
page: 32
photocrati-comments: 1368
portfolio: 3
post: 560
product: 371
revision: 2425
safecss: 1
shopp_product: 84
shop_order: 2
slide: 3
wccs_showcase: 1
wc_product_table: 1
wooframework: 2657
wp_global_styles: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?Error messages should not be shown to visitors.

### Active Plugins (28) ###

Advanced Custom Fields: by Delicious Brains – 5.11.4
Code Snippets: by Code Snippets Pro – 2.14.3
Envira Gallery - Featured Content Addon: by Envira Gallery Team – 1.2.8
Envira Gallery: by Envira Gallery Team – 1.9.4.1
Envira Gallery - NextGEN Importer: by Envira Gallery Team – 1.2.3
Envira Gallery - WooCommerce Addon: by Envira Gallery Team – 1.5.3.1
Genesis Connect for WooCommerce: by StudioPress – 1.1.1
Genesis Blocks Pro: by WP Engine – 1.7.0
Genesis Simple Hooks: by StudioPress – 2.3.0
Health Check & Troubleshooting: by The www.remarpro.com community – 1.4.5
Jetpack: by Automattic – 10.6
MailPoet 3 (New): by MailPoet – 3.79.0
Maintenance Mode: by Michael W?hrer – 5.4
NextGEN Pro: by Imagely – 3.8.0
NextGEN Gallery: by Imagely – 3.23
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
Sirv: by sirv.com – 6.7.1
Product Feed PRO for WooCommerce: by AdTribes.io – 11.2.9
Product Filter by WooBeWoo: by WooBeWoo – 2.0.9
Woocommerce Single Product Page Customizer Pro: by Geek Code Lab – 1.1
Payment Plugins for Stripe WooCommerce: by Payment Plugins
[email protected] – 3.3.16

WooCommerce Stripe Gateway: by WooCommerce – 6.1.0
WooCommerce Payments: by Automattic – 3.7.0
WooCommerce Shipping & Tax: by WooCommerce – 1.25.23
WooCommerce: by Automattic – 6.2.0
Woo Product Filter PRO: by WooBeWoo – 2.0.9
WP All Export Pro: by Soflyy – 1.7.4
Smart Image Resize PRO: by Nabil Lemsieh – 1.7.5.4

### Inactive Plugins (32) ###

Advanced AJAX Product Filters for WooCommerce: by BeRocket – 1.6.1.5
Archived Post Status: by Frankie Jarrett – 0.3.7
Custom RSS Feed: by  – 1.0.0
Duplicate Post: by Enrico Battocchi – 3.2.4
Envira Gallery Lite: by Envira Gallery Team – 1.8.3.9
Genesis Layout Extras: by David Decker - DECKERWEB – 2.1.2
Google Webfont Optimizer: by Sigurdur Gudbrandsson – 0.2.4
Image & Text Widget: by dFactory – 1.0.3
Ivory Search: by Ivory Search – 5.4.2
Ivory Search (Premium): by Ivory Search – 4.7
Mailchimp for WooCommerce: by Mailchimp – 2.5.4
Modula: by WPChill – 2.5.5
Ninja Forms: by Saturday Drive – 3.6.7
Post Tags and Categories for Pages: by curtismchale – 1.4.1
Simple 301 Redirects: by WPDeveloper – 2.0.6
Simply Exclude: by Paul Menard – 2.0.6.6
SiteOrigin Premium: by SiteOrigin – 1.12.1
Smart Image Resize for WooCommerce: by Nabil Lemsieh – 1.7.5.3
Webflow Pages: by Webflow – 1.0.7
Widget Options: by Widget Options Team – 3.7.11
WooCommerce Category Showcase: by PluginEver – 1.1.5
WooCommerce Product Search: by itthinx – 4.2.1 (update to version 4.4.0 is available)
WooCommerce Product Table Lite: by WC Product Table – 2.4.1
Woocommerce Single Product Page Customizer: by Geek Code Lab – 2.1
WP3D Models: by Ross Peterson – 3.5.4
WP All Export - User Export Add-On Pro: by Soflyy – 1.0.7
WP All Import - WooCommerce Add-On: by Soflyy – 1.5.1
WP All Import - Yoast WordPress SEO Add-On: by Soflyy – 1.1.8
WP All Import Pro: by Soflyy – 4.7.0
WP Force SSL: by WebFactory Ltd – 1.65
Yoast SEO: by Team Yoast – 18.1
Yoast SEO Premium: by Team Yoast – 15.0

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (2) ###

Health Check Troubleshooting Mode: by  – 1.7.2
Kinsta Must-use Plugins: by Kinsta Team – 2.3.4

### Settings ###

API Enabled: ?
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #10769 - /shop/
Cart: #25011 - /cart/
Checkout: #25012 - /checkout/
My account: #25013 - /my-account/
Terms and conditions: #17414 - /terms-and-conditions/

### Theme ###

Name: Altitude Pro
Version: 1.5.1
Author URL: https://www.studiopress.com/
Child Theme: ?
Parent Theme Name: Genesis
Parent Theme Version: 3.3.5
Parent Theme Author URL: https://www.studiopress.com/
WooCommerce Support: ?

### Templates ###

Overrides: altitude-pro/archive-product.php
altitude-pro/single-product.php

### WooCommerce Payments ###

Version: 3.7.0
Connected to WPCOM: No
Blog ID: -
Account ID: -

### Action Scheduler ###

Complete: 544
Oldest: 2022-01-17 07:43:56 +0000
Newest: 2022-02-14 13:46:02 +0000

Pending: 1
Oldest: 2022-02-15 12:48:15 +0000
Newest: 2022-02-15 12:48:15 +0000

### Status report information ###

Generated at: 2022-02-14 21:36:12 +04:00

& the log:

2022-01-17T10:21:39+00:00 CRITICAL Cannot redeclare add_designer_name() (previously declared in /www/w3detailscom_295/public/wp-content/themes/altitude-pro/functions.php:498) in /www/w3detailscom_295/public/wp-content/themes/altitude-pro/functions.php on line 5

Hi @woodie63

To help me diagnose it, are you, by chance, using some custom code? Chances are that you (or your theme or any plugin) already used that function elsewhere.

I’d recommend creating a backup of your functions.php, removing all the custom code if there’s any, and then installing the StoreFront theme.

Let us know how it goes! All the best,

Hi all, many thanks for your suggestions, I seem to have resolved the issue:

Advanced custom fields had a price attribute (field) that was from my pre woocommerce setup
Even though disabling the ACF plugin did not resolve the issue in itself, changing the woocommerce price with ACF disabled did allow the correct price to display on the front end.
The ACF price field has now been renamed, all seems ok now.

Thanks again for the suggestions

Thanks for letting us know.

Glad to hear you have figured this out.

If you have any further questions, I recommend creating a new thread, since this oe is already marked as resolved. Thank you.

• This reply was modified 2 years, 9 months ago by Igor H.