Polylang checkout field translation not working

  • Resolved ubithelumper

    (@ubithelumper)


    3 years ago

    Hello there!

    I just updated to the latest version of the plugin and it seems that the translations are gone. I use Polylang string translations in order to translate the Enghlish checkout fields to Hungarian, however the translations do not work anymore: e.g. translating the ‘Telephone’ field to Hungarian ‘Telefon’ via Polylang does nothing resulting in both the Hungarian and the English version of the site displaying ‘Telehpone’ (the English version).
    What might be causing the problem?

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author ThemeHigh

    (@themehigh)

    In our latest version, we have added Polylang and WPML compatibility. Previously, the default field labels are translated using WooCommerce files. Now you have to translate those strings by filtering our text domain “woo-checkout-field-editor-pro”.

    Kindly request you to check the translatable strings with our text domain in Polylang string translation screen.

    We hope this will help.

    Thank you!

    Thread Starter ubithelumper

    (@ubithelumper)

    Thank you for making things clear. I was not sure whether the plugin did the translation before or WooCommerce itself took care of it.
    However, I would like to point out that I already tried the filtering and translating process via Polylang without any success.
    Here is the field which I would like to translate: https://i.imgur.com/WvYWZAX.png
    Here is the Polylang strings translation page, with the corrections made, as suggested: https://i.imgur.com/BbV18xR.png
    And here are the results in English: https://i.imgur.com/bDT9yf4.png
    This is actually right, but the translation does not appear on the Hungarian version of the site: https://i.imgur.com/Pk7IpbF.png

    Any idea on what may be preventing Polylang from translating this string?
    I am also unable to translate any of the other strings which are in the “woo-checkout-field-editor-pro” text domain, but other string translations work just well.

    Thank you.

    Plugin Author ThemeHigh

    (@themehigh)

    Your issue needs a detailed check. Could you please raise a ticket through our website? We hope our technical team will be able to help.

    Thank you!

    Thread Starter ubithelumper

    (@ubithelumper)

    OK, I will raise a ticket.

    Thank you for the cooperation.

    Plugin Author ThemeHigh

    (@themehigh)

    Great!

    Plugin Author ThemeHigh

    (@themehigh)

    We hope your issue is resolved.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Polylang checkout field translation not working’ is closed to new replies.

Tags