Presto Player not working on iOS devices (any browser)

  • Resolved alexwmt

    (@alexwmt)


    2 years, 9 months ago

    I’m having trouble with Presto Player on iOS devices.

    On all browsers for iOS…both iphone and ipad….my player is black and won’t play no matter what.

    Even after disabling all plug-ins (and even trying a different theme), it starts out black and only works after i click it. Again, all browsers on?iOS (chrome, safari, brave, firefox).

    Please help! Thanks!

Viewing 1 replies (of 1 total)

  • Hello Alex,

    Thank you for choosing Presto and writing in!

    There are multiple reasons that this may be happening.

    Can you please lodge a ticket to our support center so we can take a closer look?

Viewing 1 replies (of 1 total)
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