Sidebar not opening in mobile after apply a filter

  • Resolved loremipsum

    (@ncastaneda)


    2 years, 10 months ago

    Hi,

    I have an issue when I try to open the filter sidebar for a second time in mobile: if I open the sidebar and select a filter, its applied correctly and the sidebar close automatically; but if you attempt to open the sidebar again, the button just disappears and the sidebar is not showed. For some reasons this happen only with this plugin, if I replace the filters with the woocommerce’s default ones everything work fine.

    Also, when this happen and I click in the hamburger menu or the cart icon (which both open a sidebar too) they disappear as well. The only thing I could notice inspecting the code, is that the classes applied to the html element aren’t updated correctly after selecting the first filter.

    Thanks in advance

    The page I need help with: [log in to see the link]

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  • Thread Starter loremipsum

    (@ncastaneda)

    Forgot to say, the theme used in the store is Flatsome. I think it may be relevant.

    Plugin Support Andrea Grillo

    (@agengineering)

    Hi there,

    are you using the dedicated mobile layout?
    If yes, this is a feature included in the commercial version so please open a ticket on your dedicated support platform. You find it on our webiste, yithemes.com > My Account > Support Dashboard.

    Thanks for understanding.

Viewing 2 replies - 1 through 2 (of 2 total)
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