Images not Rendered in PDF

  • Resolved kelitosway

    (@kelitosway)


    3 years, 1 month ago

    I am still in development mode. Using Estatik Pro Plugin Version 3.11.10 WP 5.9

    I get the X’ed out image on the PDF at the top, next to the agent (which has a photo), and the call us now gray box where demo has the Estatik logo.

    I compared my images to what you use in DEMO. Nothing drastically different. Sizes were different but same image format (jpg).

    Any suggestions would be wonderful!!

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Estatik

    (@estatik)

    Hello,
    Please check that allow_url_fopen is set to true and that the GD extension is enabled in your PHP configuration.
    Thanks.

    Thread Starter kelitosway

    (@kelitosway)

    I updated my php.ini file to set that allow_url_fopen to true. However, not sure what to put for “GD extension is enabled in your PHP configuration”. I googled a lot and not sure what that looks like or how to do it.

    Thank you.

    Plugin Author Estatik

    (@estatik)

    GB is PHP extension is required to manipulate images. As a rule it is installed by default.
    This can be checked within your PHP settings.
    Thanks.

    Thread Starter kelitosway

    (@kelitosway)

    How do I check that as my hosting provider does not have the industry standard cpanel access nor does it allow for shell access. I speak geek, but that is a little bit beyond my scope of geek.
    Assuming that it is installed by default, I am still getting the X box of image not found or wrong type.

    I’m sure this is a simple solution, but am lost. Appreciate your patience.

    Plugin Author Estatik

    (@estatik)

    Hello,
    If all the extensions are installed and there are no conflicts on the website, please contact>> our support team. They will check the issue.
    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
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