Cannot upload file

  • Resolved robineyre

    (@robineyre)


    2 years, 9 months ago

    Hi,

    The plugin has been working fine but in the past two weeks people have been unable to upload a file (their business logo) when applying to join our organisation. All other fields are OK.

    What might be the problem? (I’ll need to disable this for the time being until there is a solution.)

    Thanks.

    Robin

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Garret L

    (@garret1996)

    Hi @robineyre

    Thank you for reaching out about this. I’m Garret from the customer success team and I’m sorry to hear that you’re having a problem here. I’ll be happy to help!

    Unfortunately, this is a bug our developers are aware of. We are working on a fix, so this should be resolved soon.

    We do apologize for any inconvenience in the meantime.

    Best,

    Thread Starter robineyre

    (@robineyre)

    Thanks, Garret. I look forward to the update. It’s a good plugin.

    Regards,

    Robin

    Plugin Support Garret L

    (@garret1996)

    Hi @robineyre

    We just released an update for Business Directory 5.17.

    This includes the fix for the issue you are seeing here. If you notice anything else, please let us know!

    Best,

    Thread Starter robineyre

    (@robineyre)

    Excellent. Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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