Not all avaiable products at feed

  • Resolved tutumu

    (@tutumu)


    3 years, 1 month ago

    Hi,

    I have a feed with these settings: “include product variations”, “And only include lowest priced product variation(s)”. Not any filters neither rules.

    But not all products are included at feed. For ex. “Alfombra clásica floral Viena verde” is not included.

    What could be the problem?

    Regards.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

  • Hi,

    Thanks for using our plugin and reaching out to us

    There can be multiple configuration reasons as to why your feed contains less products than expected. We have listed all of those reasons in this blog post: https://adtribes.io/help-i-have-none-or-less-products-in-my-product-feed-than-expected/

    Did you go through all the reasons mentioned?

    Thread Starter tutumu

    (@tutumu)

    All points reviewed.

    I have a plugin cache, W3cache, but I’ve disabled it for testing.

    My thought is that for any reaseon an update plugin has affected to products included on feed. And now I have lots of problems to update feed. I make changes and they are not applied, altough cache-plugin is disabled.. Well, for the moment, I’m working to add exceptions to cache-plugin and tests on your plugin.

    Regards.

    We can check if your feed is updating and if no feed configurations are causing the issue at hand. I do however suspect that somehow your feed is still being cached.

    Can you share with us:

    Thread Starter tutumu

    (@tutumu)

    Hi,

    On monday feed generated ok… but yesterday newly lots of products have not included.

    I’ve activated plugin logs. An example of product not included is https://alfombrate.es/alfombra/alfombra-clasica-floral-viena-verde/

    Regards.

    So it did work after some time, thats surely sounds like a caching issue is going on.

    You did not reply to our previous comment:

    We can check if your feed is updating and if no feed configurations are causing the issue at hand. I do however suspect that somehow your feed is still being cached.

Can you share with us:

The plugin debug.log URL? This is how you can retrieve that URL: https://adtribes.io/send-your-debug-log-to-support/
Some product ID’s you believe are missing in your feed
    Thread Starter tutumu

    (@tutumu)

    Hi,

    I was not understand how to send you the info for debug mode. I’ve sent a mail to the account at the help webpage that you hace shown me, with the link to debug-feed.

    Regards.

    supportadtribes

    (@supportadtribes)

    Assuming the issue has been sorted and/or our help is no longer needed I am going to close this topic for housekeeping reasons now.

    Do not hesitate to reach out to us again whenever you need our support.

    Closing this topic

Viewing 8 replies - 1 through 8 (of 8 total)
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