• Resolved pregwebwp

    (@pregwebwp)


    Hi,
    When editing a text line in a form, the paragraph bar, theme font, etc. covers the text where I can’t see or edit it. I didn’t have the issue before and seems to have popped up after the last WP update. Any suggestions? I did take a screen shot if that will help.
    Thanks in advance for your help.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Ojoma a11n

    (@geraltrivia)

    Hello there,

    Thank you for contacting MailPoet support. I will be happy to help you with this.

    > When editing a text line in a form, the paragraph bar, theme font, etc. covers the text where I can’t see or edit it. I didn’t have the issue before and seems to have popped up after the last WP update. Any suggestions? I did take a screen shot if that will help.

    I will recommend that you test for theme and plugin conflicts. To learn how you can do this kindly click here: https://kb.mailpoet.com/article/204-how-to-test-for-plugins-conflict

    If you can, kindly send us a link to the screenshot of your issue so we can troubleshoot this further.

    Have a great day!

    Thread Starter pregwebwp

    (@pregwebwp)

    Thanks for getting back to me.
    Here is the share link https://prnt.sc/26mfnkk
    You can see where it is covering up the text I want to edit.
    You have a great day as well.

    Plugin Author Bruna a11n

    (@bruberries)

    Hi @pregwebwp,

    This seems definitely like a conflict with another plugin you have installed.

    Please try following the steps from the article my colleague shared above and let us know if that’s the case.

    Thank you!

    Thread Starter pregwebwp

    (@pregwebwp)

    The issue is with the Gutenberg Plugin causing the conflict. It doesn’t happen all the time. I will post this information via Gutenberg WP to be fixed. Thanks for your assistance.

Viewing 4 replies - 1 through 4 (of 4 total)
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