Licence Key Won’t Save

  • Resolved polrweb

    (@polrweb)


    2 years, 10 months ago

    I’ve raised this issue with your online support but unfortunately when I try to view the thread to add to it I can’t as an error page appears.

    My customer bought the licence yesterday for this and I have updated to the lastest version. When I try to add the licence key it hangs on a loading page but goes no further. Error log is showing the following when I try to add int he licence key:

    AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Error: Cannot use object of type WP_Error as array in /public_html/wp-content/plugins/woc-open-close-pro/includes/sdk/class-license.php:168\nStack trace:\n#0 /public_html/wp-content/plugins/woc-open-close-pro/includes/sdk/class-license.php(226): Pluginbazar\\License->process_form_submission()\n#1 /public_html/wp-includes/class-wp-hook.php(303): Pluginbazar\\License->render_license_page(”)\n#2 /public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(”, Array)\n#3 /public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array)\n#4 /public_html/wp-admin/admin.php(259): do_action(‘woc_hour_page_w…’)\n#5 /home/sites/10a/7/791b4ac22d/public_html/wp-admin/edit.php(10): require_once(`

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  • Plugin Support Masum Billah

    (@masumwp01)

    Hi @polrweb, Thank you for contacting Pluginbazar and bringing your concern to our attention. We’re sorry for the inconvenience due by this issue.

    We have updated our license system recently. We have published a helpful guide to fix this issue. Please follow the steps specified there to resolve the problem and let us know what happened. We hope it will be alright. Otherwise, we will sort it out and come up with a solution.

    If you require any further assistance don’t hesitate to get in touch. We are looking forward to helping you.

    Regards,
    Masum, Pluginbazar

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