Unknown Error – All links reported as broken on the site

  • Resolved elizabethhereandnowdigital

    (@elizabethhereandnowdigital)


    3 years, 1 month ago

    After upgrading to PHP7.4 all links on the site are being reported as broken with the status “Unkown Error”:

    Details:

    Link last checked: January 26, 2022
HTTP code: 0
Response time: 0.000 seconds
Final URL: https://ipspermits.com
Redirect count: 0
Instance count: 1

This link has failed 4 times.
This link has been broken for 3 days.
    Log: === (No response) ===

OK
(Using WP HTTP)
Link is broken.

    Broken Link Checker Debug info shows:
    PHP version 7.4.27
    MySQL version 5.5.5
    CURL version Not installed
    Snoopy Installed

    However, phpinfo(); shows the cURL module IS installed on the server:

    Module	Authors
cURL	Sterling Hughes

    Any assistance would be appreciated.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @elizabethhereandnowdigital

    I hope you’re well today and thank you for contacting us!

    The part of the phpinfo() that you shared doesn’t really say if cURL is actually enabled for PHP, it only shows that it is installed/available.

    If curl is enabled, there should be an entire “section” of phpinfo() output, starting similarly to this:

    2022-01-26_15-48-53

    Note that the version number might be different but it still should show that version number there and should specifically state that it’s enabled (the first line, value of “cURL support” option).

    Just in case, you can also check “Tools -> Site Health” page and it should report issues with curl there but I’d strongly recommend getting in touch with host to make sure that it actually is enabled and up to date.

    Kind regards,
    Adam

    Thread Starter elizabethhereandnowdigital

    (@elizabethhereandnowdigital)

    This is very helpful thank you. I’ll be in touch with the host and comment here when resolved.

    Thread Starter elizabethhereandnowdigital

    (@elizabethhereandnowdigital)

    A suggestion: Perhaps show a notification in the WP Admin Dashboard that cURL needs to be enabled for the Broken Link Checker plugin to work?

    At the moment when cURL isn’t enabled, the plugin reports hundreds of broken links. To a less technical person it seems the site is broken with no indication how to solve the issues.

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @elizabethhereandnowdigital !

    Fair point! We’re currently working on a complete rewrite of the plugin which will be much improved, so I’ll create a task for the team to also add a check for this and make sure that’s included.

    Apologies for the inconvenience caused by this!

    Best regards,
    Pawel

    Thread Starter elizabethhereandnowdigital

    (@elizabethhereandnowdigital)

    Much appreciated!

Viewing 5 replies - 1 through 5 (of 5 total)
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