The plugin elfsight doesn’t work

  • Hi all,
    elfsight plugin doesn’t work i face issue since morning chat not open to any unsaved contacts, error show is popup messages show “Phone number shared via url is invalid” many times i crosscheck number is complete valid and we also use country code before number but still show invalid error. Please check and update me

    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author elfsight

    (@elfsight)

    Hello Rani,

    We’re so sorry to hear that your Chat widget doesn’t work correctly!

    Please open a support ticket at https://help.elfsight.com/contact and provide a link to the page with the widget.
    Our Support Team will be very happy to assist and provide a solution for you.

    Regards,
    Elfsight Team

    Thread Starter rani

    (@raninaveen)

    @elfsight I already open the support ticket in morning but not get any response yet

    Plugin Author elfsight

    (@elfsight)

    @raninaveen thank you!

    We have found your support ticket and our specialist will get back to you as soon as possible ????

    Regards,
    Elfsight

    Thread Starter rani

    (@raninaveen)

    Dear @elfsight ,

    Issue is not resolved yet after activate multi-device Beta login then i try to use join.chat plugin with new unsaved number is not function error show is popup messages show “Phone number shared via url is invalid”. look this matter and please update to me.

    Thanks

    Plugin Author elfsight

    (@elfsight)

    Dear @raninaveen,

    We’re really sorry that the issue is still unresolved!

    We’ve found your support ticket and it seems we never got your reply with the link to your website.

    Please provide the link to the page with the widget in question in your support ticket, our support specialist will be happy to assist you further ????

    Thank you!

    Regards,
    Elfsight

Viewing 5 replies - 1 through 5 (of 5 total)
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