• Resolved hadarhacohen

    (@hadarhacohen)


    I am trying to create backup to a website I am trying to rebuild and restore.
    the process starts and then stops while the note is “creating archive for backup (upload) {this is a free translation of the note from Hebrew to English} or similar notes.

    I tried few times to stop and restart the process, and the problem still appears.

    The backup is to my google drive. I checked on google drive: I still have app 7GB of free space there.

    What might be the problem and how should I resolve it?
    Many Thanks
    Hadar

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi,

    I am also facing the same issue. I am unable to create a new backup file. Kindly look into this issue and let us know!

    Regards,
    Gennie

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Please could you send us a copy of the latest full backup log?
    This can be found in the UpdraftPlus Existing Backups tab.
    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Regards,
    Bryle

Viewing 2 replies - 1 through 2 (of 2 total)
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