After Plugin activation, all existing reviews are gone

  • Resolved niikk

    (@niikk)


    2 years, 10 months ago

    Hello,

    After we activate this plugin, all our product has 0 reviews. If we deactivate the plugin, then the product has again the old reviews. Why are all existing reviews hidden when we use that plugin?

    It is maybe because in WooCommerce standard a product review is a comment?

    • This topic was modified 2 years, 10 months ago by niikk.
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  • Plugin Author Gemini Labs

    (@geminilabs)

    The “Woocommerce Reviews” add-on does not currently migrate your existing Woocommerce review comments into Site Reviews. This feature may be added in the future.

    For now, you could try to use the WordPress Comments Import & Export plugin to export the Woocommerce review comments to a CSV file, and then import them into Site Reviews using the “Import Third-Party Reviews” tool.

Viewing 1 replies (of 1 total)
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