Viewing 15 replies - 1 through 15 (of 17 total)
  • Hello,

    Thanks for using our plugin,

    Currently, VAT will get applied to the default price only.

    Regards,

    Thread Starter shinedesign

    (@shinedesign)

    ok, thanks for your quick reply!
    Can I exclude VAT of the gift card when user apply the coupon in the checkout? All others products have VAT added.

    • This reply was modified 2 years, 10 months ago by shinedesign.
    • This reply was modified 2 years, 10 months ago by shinedesign.
    • This reply was modified 2 years, 10 months ago by shinedesign.

    Hello,

    You can exclude the tax from the gift card products.
    For this please go to the plugin settings>> General settings>> Exclude tax.

    Regards.

    Thread Starter shinedesign

    (@shinedesign)

    yes, i know that…
    but we have different problem then.

    Example:
    User buy gift card for 350 kn (without tax)
    (The problem here is that prices with taxes included should show in dropdown. However in the checkout VAT is added. So we have this discrepancy which is not very good experience.)
    Price of the product that he is buying: 360kn + VAT = 450kn

    However on checkout math is like this:
    (Product price VAT excluded) – (gift card value) = Price + VAT
    360kn – 350kn = 10kn + VAT = 12.5kn
    The VAT is added on the difference instead of each value. I know that we’d avoid this by going without taxes on all products but we have a lot of products and we need the VAT because of the company’s paperwork.

    And in reality it should be
    450kn – 350kn = 100kn

    So, the ideally it would be perfect if we’d have the Giftcard prices with VAT included in the dropdown. That would solve the problem.

    Thanks

    Hello,

    Thanks for explaining your query in detail.
    For creating the gift card coupons we have used the WooCommerce coupons feature. So Gift Card coupons work like same as WooCommerce coupons.
    You can also run a test by applying woocommerce coupons. VAT will only get applied on the discounted price.

    Regards,

    Thread Starter shinedesign

    (@shinedesign)

    Thanks for your reply,
    but as I said the VAT added value in the dropdown would solve the problem. And that is on the side of your plugin.

    In that case we will have this math:
    Product price without VAT: 360
    Product price with VAT: 450

    Gift Card price without VAT: 280
    Gift Card price with VAT: 350

    So if it is calculated difference without VAT on the checkout:
    360-280=80
    and then added VAT on the result:
    80+VAT=100
    and that is correct.

    User story 1:
    1. John wants to buy a gift card for Jane’s birthday
    2. The site offers 5 gift card values: 350, 450, 600, 800 and 1000 kn
    3. He wants to buy the gift card for 350 kn and Jane can buy from the store in that amount
    4. He goes to the site and buy the gift card that said it is 350
    (since VAT is not added to the prices in the dropdown, this is the total price, VAT is excluded on coupon card)
    5. He buys the gift card and the coupon code is sent to Jane’s email.
    6. Jane go to the site and add the product that is 450 (360+VAT) and add it to the cart.
    7. She apply the coupon code, and she gets this calculation 360-350+VAT=10+VAT= 12.5. Shop owner loses 87.5 kn here.
    8. John is happy, Jane is happy, but the shop owner in not happy. Bad solution

    User story 2:
    1. John wants to buy a gift card for Jane’s birthday
    2. The site offers 5 gift card values: 280, 360, 480, 640 and 800 kn (prices without VAT)
    3. He wants to buy the gift card for 280 kn and Jane can buy from the store in that amount
    4. He goes to the site and buy the gift card that said it is 280. However, on the checkout it said 350. This is misleading and bad user experience.
    5. He buys the gift card and the coupon code is sent to Jane’s email.
    6. Jane go to the site and add the product that is 450 (360+VAT) and add it to the cart.
    7. She apply the coupon code, and she gets this calculation 360-280+VAT=80+VAT= 100 – remaining amount
    8. This is ok for the store owner, Jane is happy, but John is not happy. Bad solution.

    Those are 2 cased where you have bad solutions.
    as I said the solution would be if you add VAT to dropdown.

    Regards

    • This reply was modified 2 years, 10 months ago by shinedesign.

    Hello,

    Thanks for the suggestion we will surely look into this and add it in our upcoming version.

    Regards,

    Thread Starter shinedesign

    (@shinedesign)

    Thank you!
    I appreciate it.

    Looking forward to it.

    Hello,

    You’re welcome, if you need more help please feel free to connect with us

    Thank you

    Thread Starter shinedesign

    (@shinedesign)

    can you please notify me somehow when this feature is released?

    Plugin Author WP Swings

    (@wpswings)

    Hello,

    We will add this in the upcoming version and you will get notified for same too,

    Thank you

    Thread Starter shinedesign

    (@shinedesign)

    Hi,
    thank you! I appreciate it.

    Plugin Author WP Swings

    (@wpswings)

    You’re most welcome!

    Thread Starter shinedesign

    (@shinedesign)

    Hi @wpswings, @makewebbetter ,
    I wanted to check if this feature is included in the last version?

    Regards

    Plugin Author WP Swings

    (@wpswings)

    Hey @shinedesign

    We are still checking the possibilities for the same, Soon we will release and add this feature in our upcoming updates

    Regards,

Viewing 15 replies - 1 through 15 (of 17 total)
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