ATTENTION! -> Read This Before Posting
-
Hi there – we’re sorry to hear that you are experiencing difficulty with Rank Math SEO. Before posting to the forum, please read this post completely so we can help you better.
To ensure the fastest response possible, please follow these steps before posting:
- Always update all your plugins, themes & WordPress to the latest version before seeking help. We have noticed numerous times that most of the issues go away if someone simply updates to the newest version of their plugins, themes & WordPress. We strongly encourage you to enable the automatic update feature of Rank Math to ensure you are not missing the fastest & most stable version.
You can do that by following this guide: https://rankmath.com/kb/version-control/#auto-update
- Search the Rank Math Knowledge Base
Rank Math’s knowledge base has extensive guides for both the free and the PRO versions. The knowledge base articles are very in-depth and cover all the options and general troubleshooting in detail. The articles are updated regularly to reflect any new changes made to the plugin and when new features are introduced.You can find the Rank Math SEO Knowledge base on https://rankmath.com/kb/.
- Search the Rank Math SEO Support Forums
Rank Math also offers support outside www.remarpro.com forums to free & paid users. We treat every user equally and try to provide the best support possible. We believe that most of the general questions have been asked already, and if you would search properly on our forums, you will find answers to your questions.You can also answer any question to help the community and other fellow users if you know the answer.
You can find the Rank Math SEO Support Forums on https://support.rankmath.com/.
- Paying Rank Math Customers
If you have purchased a PRO, Business or Agency license on RankMath.com, you can get help faster at https://rankmath.com/support/. Simply type in the question and if none of the suggested titles relates to your question, then click on theSubmit a Ticket button
(screenshot) - Most Effective Troubleshooting
We have noticed that most of the time the issue comes due to conflict with one of the plugins or the theme users are using.To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/Only the site admin would know, and your users won’t be affected by this troubleshooting.
Lastly, if you decide to create a new topic here in the support forums, please:
- Follow all the steps mentioned above
- Describe the issue you’re facing in as much detail as possible
- Provide a screencast (using a free tool like Loom) of the troubleshooting mentioned above
- Provide the exact URL where the issue is occurring
- Do NOT share login or password details with us. This is a public forum.
Suppose you have an urgent or complex issue. In that case, you can purchase a PRO license to jump the queue for access to our fast priority support ticket system where our dedicated staff answer tickets.
Feel free to contact us if you have any questions not addressed on this topic.
https://rankmath.com/contact/We are really looking forward to helping you resolve the issue.
—
The Rank Math Team - Always update all your plugins, themes & WordPress to the latest version before seeking help. We have noticed numerous times that most of the issues go away if someone simply updates to the newest version of their plugins, themes & WordPress. We strongly encourage you to enable the automatic update feature of Rank Math to ensure you are not missing the fastest & most stable version.
- The topic ‘ATTENTION! -> Read This Before Posting’ is closed to new replies.