Can’t disable setting ‘Disable All Features’

  • Resolved draznilka

    (@draznilka)


    3 years, 2 months ago

    Report number: WJSOQTAU

    Report date: 12/22/2021 15:11:37

    Hello Team,
    I activated setting ‘Disable All Features’ to debug the site, but now the plugin doesn’t allow me to deactivate it.
    My steps:
    1) set button to OFF for “Disable All Features”
    2) Save changes
    3) open other page with plugins setting or reload the current one (‘Toolbox’)
    4) the button state if ‘ON’ again and notification ‘The setting Disable All Features is currently enabled.’

    I tried to deactivate and then activate plugin again. But it didn’t help.
    Please help me to deactivate it.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support qtwrk

    (@qtwrk)

    please try this

    Thread Starter draznilka

    (@draznilka)

    Hello, I didn’t manage to restore settings in the DB, because I can’t disable any plugin in wp dashboard. The error is ‘the link you followed has expired’.
    Even if I disable it in the DB directly, this settings are not applied. Can it be caused by LS Cache?

    Plugin Support qtwrk

    (@qtwrk)

    what exactly is your server environment ?

    your own server ? shared hosting ? or something ?

    Thread Starter draznilka

    (@draznilka)

    We are using LiteSpeed Web Server

    Plugin Support qtwrk

    (@qtwrk)

    yes , I see that already

    do you have root access to your server ?

    how did you configure the server ? is there any control panel involved ?

    Thread Starter draznilka

    (@draznilka)

    I have an access to control panel. Our workspace admin did all the adjustments. So I don’t know a lot about it

    Thread Starter draznilka

    (@draznilka)

    Do you have any ideas? I have activated a debug log in server panel, but can’t understand something there ??

    Plugin Support qtwrk

    (@qtwrk)

    okay , please create a ticket by mail to support at litespeedtech.com with reference link to this topic

    we will investigate further.

    Thread Starter draznilka

    (@draznilka)

    Thank you for the assistance.
    I sent email.

Viewing 9 replies - 1 through 9 (of 9 total)
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