Linode hosts are blocked by googlesitekit

  • Resolved voodito

    (@voodito)


    3 years, 2 months ago

    Hi Team,

    I have two servers, both of them are blocked from accessing google site kit domain. It used to work correctly, but today suddenly stopped.

    Here is the curl command response

    $ curl -I https://sitekit.withgoogle.com
HTTP/2 403
content-type: text/html; charset=UTF-8
referrer-policy: no-referrer
content-length: 1579
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"

    however, a telnet request to the host/443 works fine

    $ telnet sitekit.withgoogle.com 443
Trying 2a00:1450:4001:827::2011...
Connected to sitekit.withgoogle.com.
Escape character is '^]'.

    so clearly I don’t have any connection issue to the server .. it is for some reason blocked from your side

    what could be the reason that my servers get blocked?

    Thanks for you help and support

    • This topic was modified 3 years, 2 months ago by voodito.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)

  • I have the same problem, all my sites stop working with Google Site Kit and my VPS is in Linode

    Plugin Support Adam Dunnage

    (@adamdunnage)

    Hello @voodito and thanks for opening a topic. I can see that you are active on the GitHub issue for this.

    It would be useful to get Your Site Health information. You can use this form to share privately if preferred.

    Would you also be able to provide a screen recording of this experience, showing the error message before proceeding with Site Kit setup. During the process please keep your browser console errors screen open so we can check any errors reported during the process.

    You can use a service such as Loom, RecordIt or any other service to record your screen, while using the same form as above used to provide a link to the recording.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @busirocket please open a new support topic for your issue and we can help assist you there.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @voodito thanks for your patience throughout this. We have now confirmed that this is an issue for sites on the Frankfurt region Linode servers and are continuing to investigate. We will share another update as soon as we have more information.

    Thread Starter voodito

    (@voodito)

    Thanks @adamdunnage for the updates .. I already submitted the form and will wait for any further updates

    Thank you, @voodito. We’re still working on a fix here and will update as soon as we have more info.

    @voodito Thank you again for your patience here. As Adam noted, we’ve identified that this connection issue is occurring for sites hosted on Linode’s Frankfurt region servers. These servers are sending some incorrect information that is leading to Google blocking their attempts to connect.

    Unfortunately, this isn’t something that can be fixed directly in Site Kit, so we’re working with the appropriate parties to get things resolved. I don’t yet have a timeline for when a fix will be ready, but we’ll be sure to update here as soon as we have a better idea of timing for a fix.

    Thread Starter voodito

    (@voodito)

    Hi @shetheliving thank you guys for your updates, I have checked linode’s support forums, and they already have found that assigning a dedicated IPv6 /64 range solves the issue

    I followed the steps mentioned on these posts and now everything works fine again!

    https://www.linode.com/community/questions/22243/google-and-linode-server-issues
    https://www.linode.com/community/questions/16929/enable-ipv6-addresses-from-pool-permanently

    Thanks again for your support! .. I wish you a merry Christmas and happy new year!

    Plugin Support James Osborne

    (@jamesosborne)

    Many thanks for sharing. We’ll perform some additional checks based on your update before checking with other users who reported the same.

    Thanks again for your support! .. I wish you a merry Christmas and happy new year!

    Likewise, the same to yourself, I hope you’re enjoying the holiday season. Thanks again!

Viewing 9 replies - 1 through 9 (of 9 total)
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