Pending Payments

  • Resolved donneuk

    (@donneuk)


    2 years, 11 months ago

    Hello,

    How long does it take for a payment to arrive in our accounts? The order keep saying processing for more than 2 days… Do I have to change it to completed manually for the money to arrive in our account?

    Can you please help? We are a charity and we received lots of orders but I can’t see the money in our account.

    The page I need help with: [log in to see the link]

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  • @donneuk

    The WooCommerce plugin only processes funds using the payment gateways configured for it.

    Kindly reach out to the payment gateway provider on more information about the funds

    We’ve not seen any activity on this thread for a while, so I’m marking this thread as resolved. If you have further questions, please feel free to open a new topic.

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