img-tag on SEPA not working – payment icon
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Hey,
till yesterday I used the plugin version 5.7. To display my own payment icons for credit card, SEPA, klarna and giropay I clicked to woocommerce/settings/payments/manage and added an img-tag to the title of the payment method – for example of the credit card:Title: credit card <img src=”…
I made it for all payment methods and it worked fine!
Yesterday, I updated the plugin from version 5.7 to 5.9 and now the img-tag of SEPA seems to be gone. In the woocommerce settings the logo is gone.
And in the SEPA-settings there exist no img-tag in the name-field anymore.
When I try to add a img-tag in the name field of SEPA and click *save changes* – nothing happens. It is not saving the img-tag. When I reload the page, the added img-tag is gone.
The result is that on the checkout page no SEPA icon is displayed.
With the other payment methods there is no problem. I can add and save a img-tag for example the credit card field without a problem.
Just the SEPA field is not saving the img-tag.
I also tried the versions 5.8.1 and 5.8. The problems are the same. Just in the version 5.7 there is not a problem with the img-tag.
Thanks in advance!
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Hi @ensalock,
Thanks for reaching out to us.
I just ran through a test on my site and cannot seem to replicate the same:
Link to image: https://d.pr/i/k27OCSIt would be great if you could share your current System Status Report. You can get it by navigating to the
WooCommerce / Statussection of your site. Once there, click on theGet system reportbutton and then copy it by clicking on theCopy for supportbutton. Then paste it here in your reply.I’m thinking this is caused by a conflict with your theme or with another plugin. Read more about plugin and theme conflicts in our Self-Service Guide.
**How to test for conflicts**
The best way to determine if the issue is being caused by a theme and/or plugin is to:
1. Temporarily switch your theme to Storefront or Twenty Twenty theme.
2. Try to reproduce the problem:?
If the problem is resolved, it’s a theme conflict. If not, continue to the next steps.
3. Temporarily deactivate all plugins except WooCommerce and Stripe. You can do this manually or use a plugin to help (see below for tools).
4. Try to reproduce the problem again. If the problem is resolved, it’s a plugin conflict. To figure out which plugin is causing the problem, continue to the next step.
5. Reactivate your other plugins one by one, testing after each, until you find the one causing conflict.For more detailed instructions, check out How to test for plugin and theme conflicts.
Please let us know how that goes.
**Tools to help with troubleshooting**
Meks Quick Plugin Disabler will remember what plugins you had active when you switch it back on.
You can clone your site to a staging environment and perform tests without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.
We look forward to hearing from you.
Hey,
thank you very much! I re-installed the plugin and tried again. Nothing changed.When I go to woocommerce/settings/payments/sepa direct debit the name field is shown without an img-tag.
When I try to add an img-tag to the name field and click “Save changes”, it seems that the img-tag is saved.
But when I refresh the page, the img-tag disappears from the name field automatically.
So I think that the img-tag is not saved and is not transferred to html. As a result of this, the img is not shown on the checkout page. In Plugin Version 5.7 I had no problems. Could have something to do, that the input style changed in the following plugin version?
Hi there!
I understand you’re trying to add custom icons to payment methods via Name field:
Link to image: https://d.pr/i/lfCSWHHowever, the recommended way to update the icons is via custom coding as per: How can I change the payment icons used such as Visa, Mastercard…etc?
I tried the following snippet for
sepaand that worked as expected:add_filter( 'wc_stripe_payment_icons', 'change_my_icons' ); function change_my_icons( $icons ) { $icons['sepa'] = '<img src="ADD_IMAGE_URL_HERE" />'; return $icons; }Results on my test site:
Link to image: https://d.pr/i/XYMW27
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