• Resolved Belinda Martin

    (@belinda-martin)


    I added the plugin and added the api gets to the cart page put in any address and it thinks and then does nothing – no message at all.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Waseem Senjer

    (@waseem_senjer)

    Hello Belinda,
    Thanks for using our plugin.
    Have you added Australia Post to one of the shipping zones?

    Thread Starter Belinda Martin

    (@belinda-martin)

    Yes I have it added to a shipping zone. I have used your plugin before both the free and pro one and have put in the same settings – But this is a brand new build with the latest wordpress and woocommerce and it is not working at all – no error messages. In the cart it says
    Enter your address to view shipping options.
    Calculate shipping
    When you click on Calculate Shipping the address area opens – you put in Country, State, Suburb and Postcode – it spins thinking and then goes back to the message Enter your address to view shipping options.
    Calculate shipping

    Thread Starter Belinda Martin

    (@belinda-martin)

    It appears that on the cart page there it is only possible to add Country, State, Suburb and Postcode (not address) – this doesn’t work. But on the Checkout page once you enter the street address it works. I have turned of the calculator on the cart page so that it only appears on the checkout but this is not ideal. Please advise a way that it will work on the cart page.

    Plugin Author Waseem Senjer

    (@waseem_senjer)

    Hello Belinda,
    Thanks for the information. If the plugin returns prices at Checkout, then I think the issue is not coming from the plugin itself.
    Is it possible to turn on the Debug Mode option in the plugin settings page and send me the debugging messages that appear on the Cart page?

    • This reply was modified 3 years, 3 months ago by Waseem Senjer.
Viewing 4 replies - 1 through 4 (of 4 total)
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