Fatal memory errors on new version

  • Resolved seanpaulrasmussen

    (@seanpaulrasmussen)


    3 years, 3 months ago

    I really like this plugin and use it on multiple sites. But, all of a sudden it’s causing Fatal memory errors. Steps to get the error — go to “settings” in the backend — BOOM. White screen of death. PHP error says

    PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/triathlon/wp-content/plugins/popup-maker/classes/Abstract/Repository/Posts.php on line 348

    The page I need help with: [log in to see the link]

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  • Maria T

    (@mariatogonon)

    Hello @seanpaulrasmussen – We really do apologize for the inconvenience this has caused.

    Looking at your issue, could you please try to reach out to your hosting company and ask them to kindly increase the parameters below and see if you still encounter this issue in the future?

    See the parameters below: 

    ?Memory Limit [value] => 256M
?Max execution time [value] => 120 (or if possible 180)
?Max Post Size [value] => 100M

    ?
    ?Let us know if that helps. Otherwise, for us to investigate the issue further, this would fall under our premium support, and so please could you open a support ticket at our support portal, here: https://wppopupmaker.com/support/

    We hope for your kind cooperation with this. Thank you!

Viewing 1 replies (of 1 total)
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