• Resolved nicolejn

    (@nnich)


    Hi everyone,

    I have been in touch with HubSpot about an issue in which this plugin is constantly being disconnected. I understand that this PlugIn is no longer being supported seeing as HubSpot have made their own, but as there is no migration tool we don’t want to switch to this other tool; it will take us far too much time to make these changes and there is a big big chance that something will go wrong.

    I was wondering if there was a possibility to add a small kind of an update to the plugin? The plugin keeps disconnecting from our website and according to HubSpot this is due to an update with the OAuth token: https://developers.hubspot.com/changelog/upcoming-expiration-of-oauth-access-tokens-is-changing

    I am assuming this can be quickly adjusted to help those out with this issue? Would be really great but I understand if it is not possible. According to HubSpot it is a small change!

    I really hope that someone can get back to me here and it would be even better if someone has some kind of migration tool they used? ??

    Thanks a bunch!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Big Sea

    (@big-sea)

    Hi Nicole,
    I appreciate the tip about the Oauth access, but unfortunately we have stopped development and any support on the plugin at this time. I understand there are difficulties with migration to the built in functionality, but I’m afraid we have no solutions to assist with that.

    Thanks,
    Big Sea

    Thread Starter nicolejn

    (@nnich)

    Hi BigSea,

    Thanks for your reply here! It is a shame these updates are no longer available, but of course I understand it from your side knowing that there is no support anymore.

    If anyone knows about some kind of migration tool to easily transfer the feeds from this plugin to the HubSpot plugin that would be great. The reason we don’t do this is because of the amount of work it is, it would take us a good few days to make this migration and it is also very easy to make mistakes!

    It would be amazing if someone knew a solution here!

    Thanks,
    Nicole

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘HubSpot OAuth token changes – HELP’ is closed to new replies.