Very angry about support and service

  • rayman44

    (@rayman44)


    3 years ago

    Unfortunately after 4 weeks starting payment via MOLLIE
    The support stopped the payouts to us and requested, again, documents and information we already provided.
    This verification take more than 8 weeks! Over 10.000 Euro still pending at MOLLIE and we could pay out invoice, hat e best customers canceled orders etc…
    MOLLIE make more trouble and the support angry because of ?unprofessional answers!
    No-trust level 100%… and MOLLIE claimed 300,- Euro for ?unpaid money“ this is crime!
    And still support doesn’t answer about our questions or claims

    • This topic was modified 3 years ago by rayman44.
Viewing 1 replies (of 1 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi there,

    It has been a moment, but we forwarded your concerns to the official Mollie support shortly after they were reported and hope eventual troubles could be cleared up swiftly by Mollie.
    Here on the WordPress forums, we can primarily assist with questions regarding the plugin integration itself, but if you have any doubts regarding your Mollie account, we can surely bring it up for you if you let us know.

    Kind regards,
    Niklas

Viewing 1 replies (of 1 total)
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