Issues after last Elementor/EAE update?

  • cheekypoppet

    (@cheekypoppet)


    3 years ago

    Hello there
    All has been working well with your addon pack, until I updated it today – having also updated Elementor.

    Since then, a couple of issues:
    1. Icons are not displaying properly: wherever I’ve used them (which was on the modal popup display, as well as on the Info Circle), the computed height is far more than it should be. This wasn’t happening before, and is still displaying as it should in the Elementor editor, but is an issue with all browsers (obviously as it appears to be the height, set to auto, that is being incorrectly calculated. It’s the same if I add a new widget with no styling etc, so it’s not anything to do with how the ones I’ve added are set up….I’ve had to take the icons off the modal display/buttons, as it really was looking appalling, but have left it on the info circle for demonstration.
    2. Content Switcher has broken, to the extent I can’t see the content (meaning I can’t copy it into an alternative). I am currently trying to work out how to retrieve the data from the database! Currently shown on the modal accessed via the ‘Who We Cater For’ button just under the header.
    3. Modal popup close button isn’t displaying properly.

    Hoping you’re able to point me in the direction of a solution!

    Kind regards
    C

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Hardik Sharma

    (@hardiksharma)

    Hi @cheekypoppet,
    I visited the link you provides it seems all it works fine Info-circle icon, Modal Popup close button. Can you please provide more detail on which version of elementor-addon-elements or elementor you are facing this problem. So I can recreate it on my end. Try this after disabling other plugins one by one it may happen due to conflict with other plugins.

    Thread Starter cheekypoppet

    (@cheekypoppet)

    Hello, and thanks for your response.

    The modal was always working, it was the icons that were causing problems. I eventually discovered the issue was to do with Elementor Experiments – if you enable the ‘font awesome inline’, it causes the icons in EAE to distort – or rather, I think the container stretches for some reason. Hopefully, this will enable you to replicate the problem at least. I have the latest version of both Elemtentor and EAE.

    With regards to the content-switcher, I did try disabling other plugins – and making sure I only had the elements I was actually using activated on the two addon packs I use – but I wasn’t able to fix it. At least not so it would work reliably. I’ve therefore had to go for an alternative as I can’t have it not working reliably on a live site.

    HTH
    C

    Plugin Contributor Hardik Sharma

    (@hardiksharma)

    Hi @cheekypoppet,
    Thanks for reporting the font awesome inline bug. We will fix this in an upcoming release.

Viewing 3 replies - 1 through 3 (of 3 total)
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