• Resolved francescfp

    (@francescfp)


    Hello, the vik rent car plugin does not allow ux builder to start. He is left thinking with the icon spinning.
    I am testing the free version of the plugin to see if it is compatible with my website and then i want to install the pro version (paid).
    When I deactivate the Vik Rent Car plugin, ux builder works correctly again.
    How i resolt the problem?
    WC 5.9
    WP 5.8.2
    Flatsome 3.14.3

    Thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author e4jvikwp

    (@e4jvikwp)

    Hello,
    Thanks for your message. We are sorry to hear you’re having that problem, but that’s probably something that the developers of “ux builder” should check.
    An infinite loop while loading could probably stand for an uncaught exception, meaning that your server could be facing a Fatal Error.
    Our plugins are fully compatible with any WordPress version and standard. We try to be the least “invasive” as possible, meaning that the CSS and JS assets of Vik Rent Car are only loaded within its pages, and this is something that most other plugins completely ignore by loading their media assets on any single page of your website.
    This was just to say that Vik Rent Car should not be doing anything strange that could cause a conflict with a third party plugin. Beside using the PHP Session and buffers, our plugin does nothing particular, and so that’s why the developers of “ux builder” should check at least the reason of the infinite loading maybe by using the browser console and by inspecting the request/response of the AJAX requests that probably don’t complete successfully or without errors.

    We hope this was helpful!

    The VikWP Team

    Hello @admin, I just wanted to know if there is a way I can remove “Drop-Off Date” and “Drop-off Time” in your car rental booking plugin? Everything is working fine for me, however I do not need the above-mentioned fields on my site. Please Help!!

    • This reply was modified 3 years, 3 months ago by nazirabdullah.
    Plugin Author e4jvikwp

    (@e4jvikwp)

    Hello @nazirabdullah
    Unfortunately, it is not possible to remove the drop off (return) date and time fields as those are mandatory values for the booking process, I’m sorry.
    You could definitely hide them, but they should be somehow pre-filled, maybe by creating an override of that layout file (widget or plugin page).
    With Vik Rent Car it would not be possible to complete a rental order if it was not possible to calculate the exact duration of the rental in seconds. That is why the plugin requires to know the exact start and end date-time for each rental. This is how the system calculates the proper rental cost to be applied according to the various and OTA-standard pricing models supported by Vik Rent Car (LOS pricing, Per Day pricing etc..).

Viewing 3 replies - 1 through 3 (of 3 total)
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