Do not get confirmation email

  • Resolved AJ20152015

    (@aj20152015)


    3 years, 3 months ago

    Hi, I am using the free version of premium. I chose Mailpoet as sender but it seems there is an issue. Each time I test by opt-in the subscribe form, I do not get a confirmation email. An when I click on resend confirmation email, it says there is an error on the sender. Mailpoet is chosen as default sender. How to solve this?

    The page I need help with: [log in to see the link]

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  • Hi there @aj20152015,

    Thanks for reaching out!

    I see that your plan is still pending approval so you will get an email from our team about your approval soon. Let me know if you don’t get it by tomorrow.

    Cheers!

Viewing 1 replies (of 1 total)
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